1. Copyright 2009 by Process Performance LLC Process Cartography A Graphical Approach to Process Definition Presented by Rudy Gamberini

2. Copyright 2009 by Process Performance LLC Quiz CMMCapability Maturity Model PALProcess Asset Library BHBBig Honkin Binder

3. Copyright 2009 by Process Performance LLC What is Process Cartography? Process - a series of activities that produce a desired result or product Cartography - the art of map making

4. Copyright 2009 by Process Performance LLC Initiating a process improvement program without having a clear understanding of your existing development process is like taking a car trip, to a new destination, without using a map to chart your course. You would eventually succeed but the efficiency of your trip would be questionable. Real Men Don’t Use Maps

5. Copyright 2009 by Process Performance LLC Sure Signs You are Lost Don’t know where to begin to initiate a process improvement program. Everyone has a different opinion about what process is actually being followed. Your auditors are given three different names for the same document. You tried to collect process metrics but the data was garbage.

6. Copyright 2009 by Process Performance LLC Sure Signs You are Lost New hires are trained in fifteen minutes, using your white-board with lots pretty color, interesting lines, boxes, arrows, and clouds. Your development staff is never quite sure about anything. Project repositories look more like a maze for information hiding than an organized library of project information.

7. Copyright 2009 by Process Performance LLC Key Features of Maps Enable efficient navigation of new territory Utilize minimal graphical symbols to get the information across Learning curve measured in minutes Convey a lot of information very efficiently

8. Copyright 2009 by Process Performance LLC Fundamentals of Maps Area specific Utilize landmarks to support orientation Simple symbols, few symbols (legend) Unique graphics (distinguishable, colors) Form and function (map looks like the area it represents)

9. Copyright 2009 by Process Performance LLC Your Mission You have been dropped off in the woods with a compass, notebook, and a pencil. You must find your way out and be able to lead someone back to you original starting point. What would you do?

10. Copyright 2009 by Process Performance LLC Getting Started Identifying the Landmarks Map making begins by identifying the area being mapped and surveying it for identifiable landmarks. Area equates to Lifecycle Landmarks equates to Artifacts (AKA Work Products)

11. Copyright 2009 by Process Performance LLC Lifecycle Phases

12. Copyright 2009 by Process Performance LLC Phase-Artifact Table

13. Copyright 2009 by Process Performance LLC Map Symbols Activity - actions that either create or mature artifacts Milestone Artifact - artifacts that have matured to their final state and are considered important Phase - a collection of activities and artifacts

14. Copyright 2009 by Process Performance LLC Mapping Symbols Metric - measurements used to monitor and control the process Artifact - Work Product, tangible, has a known state Synchronization Bar - splits and joins parallel processes Trigger - initiates process execution, permits reentrance

15. Copyright 2009 by Process Performance LLC Phase-Artifact Map Artifact Table

16. Copyright 2009 by Process Performance LLC Putting it all together

17. Copyright 2009 by Process Performance LLC First Level Map

18. Copyright 2009 by Process Performance LLC Exit Criteria by Phase

19. Copyright 2009 by Process Performance LLC Map Expansion

20. Copyright 2009 by Process Performance LLC Process Pattern

21. Copyright 2009 by Process Performance LLC Symbol Extensions Compact Refinement Cycle - simplified way to represent an iterative refinement cycle. Useful in capturing peer review sessions.

22. Copyright 2009 by Process Performance LLC Demo

23. Copyright 2009 by Process Performance LLC Process - a series of activities that produce a desired result or product Refinement - to bring to a pure state Software development - a process by which a product is refined to an acceptable level of purity Assertion

24. Copyright 2009 by Process Performance LLC Artifact Maturation or State Transitions Document Maturation

25. Copyright 2009 by Process Performance LLC Document Maturation

26. Copyright 2009 by Process Performance LLC Key Learning Points Maps are only valuable if they cover the area you desire to explore. An organization’s development practices are unique and therefore require their own maps. Using some else’s map is like navigating NY with a map of Chicago.

27. Copyright 2009 by Process Performance LLC Key Learning Points cont. For maps to be useful the symbols must be few in number and visually unique. Landmarks are the most important part of the map. If your process map is getting too complex it is probably at too low a level of detail.

28. Copyright 2009 by Process Performance LLC Early Adopters Boeing Space Division Xerox Nokia US Army (CMM level 3) US Air Force Mountside Software (Netherlands) REUTERS (globally deployed)

29. Copyright 2009 by Process Performance LLC For Additional Information: rudy@processperformanceshop.com