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Published byMaurice Harrison Modified over 9 years ago
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LEN HUNT Kia Motors America Executive Vice President & COO
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What is a brand? A complex set of satisfactions both promised & delivered
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1. Truth to Core Promise 2. Ability to Inspire Passion What ties people to a brand?
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Core Promise: Then Low Price & Warranty
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Core Promise: Now Value Fun-to-Drive Quality Safety
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The Brand Ladder PRIDE AND PASSION LEAD TO EMOTIONAL ALLEGIANCE =LOYALTY
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What is brand passion?
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What we are seeing New products have inspired confidence and fostered integrity...... and our owners are beginning to show their pride
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The road ahead
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Inspiring passion Peter Schreyer Chief Design Officer Soul – Confirmed production for 2009 MY Kue concept
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Finding our brand voice
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Raising the brand profile Relationship with 14 NBA teams 1 st ever owner magazine Kids’ Choice Awards
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Everything we do: - Focuses on greater familiarity - Fulfills the core promises - Maintains a sense-of-humor and desire to be different Raising the brand profile
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“Musical Cars” :30 spot
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Consumers that visit Kia.com are 60% more likely to seriously consider purchasing a Kia Focus on Kia.com Web site ranked #1 by consumers in J.D. Power poll for the third time
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“Kia.com - Spectra” :30 spot
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Stand out from the clutter Finding new, interactive ways to engage consumers on the Web Kia.com is the integration engine
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“KiaMatch.com - Sportage” :30 spot
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Developing pride and community
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“Pins” :60 spot
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