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© Xplore Solutions. All rights reserved www.xploresol.com
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© Xplore Solutions. All rights reserved Global Business Process Management & Strategic Consulting & Technology Company An ISO 9001:2008 Certified Company Xplore offers business value to global clients by combining operational excellence with deep domain expertise in key industry verticals With the core team of 30+ years in the IT/ITES industry Industry Focused Solutions Banking, Financial Services And Insurance Consulting & Professional Services Retail & Consumer Packaged Goods Telecom And Diversified Businesses Shipping And Logistics Media & Entertainment Healthcare Manufacturing Travel & Leisure Utilities Overview Xplore at a glance Vision “ Building brand values by delivering customer satisfaction and client leadership, faster, better and more effectively with fundamental principle of ‘Organizational Excellence ’. ” www.xploresol.com
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Finance & Accounting Human Resource Solutions Customer Care Research & Analytics Technology Solutions © Xplore Solutions. All rights reserved Back / Front- Office processes CRM / LDM developments and management Database Management Lead Generation and Sales Collections Process www.xploresol.com Rangeof Services Range of Services “Xplore delivers an entire spectrum of Business Process Management services”
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© Xplore Solutions. All rights reserved www.xploresol.com Global Delivery Our Operations & Data Centres in India operates to serve the clients and their customers 24x7 Our 4 delivery centres includes locations at US & India respectively “ Xplore Services in every time zone, language zone and regulatory zone” Serving successful services to the customers of our clients globally
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© Xplore Solutions. All rights reserved Infrastructure Infrastructure 24x7 Operations Centre Highly Secured Network Operations Centre Integrated IT-BPO services On-shore/ Off-shore delivery model 10 MBPS Fibre based 1:1 Internet Connection with 3 back up lines extendable as per client requisition Aspect Server and a backup server connected to all stations with complete LAN networking which provides high-end IT support IT Support personnel's all shift’s for In-house technology support for performing 24/7 Operations Resume Data Bank of more than 100,000 experienced Personnel in various fields Reception Area, Training Room, Conference Room and Cafeteria © Xplore Solutions. All rights reservedwww.xploresol.com Best in class Security & disaster recovery systems in place Stable power supply with invertors / generator back-up UPS for all critical servers and equipment's
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© Xplore Solutions. All rights reserved Performance & Delivery Standards www.xploresol.com
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© Xplore Solutions. All rights reserved Quality Management System Human Resources TrainingOperationsQualityReporting Data Integrity “Client Focus - Harmony between Quality in process and continuous improvement to deliver exceptional services to Clients ” www.xploresol.com
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© Xplore Solutions. All rights reserved Human Resources Training Implements quality Improvement action plan Performance evaluation Performance improvement plan Appreciation & Feedback Operations www.xploresol.com QMS Includes
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© Xplore Solutions. All rights reserved Quality ReportingData Integrity QMS Includes www.xploresol.com
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© Xplore Solutions. All rights reserved Xplore Team www.xploresol.com Team Work To be an employer with genuine concern for employees, empowering them to learn and excel 30+ years in the IT/ITES industry End 2 End Project delivering consummate business process solutions Cutting Edge Technology eco-responsible manner Team Expertise In building Start Ups into a Profit Making Organizations Values like Strength, Integrity, Courtesy is imbibed in our work culture Inspired to achieve greater heights with enthusiasm
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© Xplore Solutions. All rights reserved www.xploresol.com Value Proposition Value Creation by Continuous Growth
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© Xplore Solutions. All rights reserved Mr. Prasad Shetty Director & CEO Mr. Andrew Jackson Head of Business Development & Human Resources Xplore Infocom Solutions Pvt. Ltd. Cor. Off. : 8/D/38, Sagar CHS, Near D’Mart, Opp. Axis Bank, Sector- 10, KoparKhairaine, Navi Mumbai – 400 709 Tel. : +91-22-27546333 | Web. : www.xploresol.comwww.xploresol.com Regd. Off.: 7/A/39, CHANDRALOK CHS, Near D’Mart, Sector- 10, KoparKhairaine, Navi Mumbai – 400 709. Contact Xplore www.xploresol.com
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© Xplore Solutions. All rights reserved www.xploresol.com Thank You
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