1. Managing other People Year 12 AS Business Studies Reference www.businessstudiesonline. co.uk

2. Different Types of Organisational Structure

3. What students need to know Tall structure, Flat structure, chain of command, span of control, decentralization and centralization how the organizational structure affects the ability to manage the business effectively

17. Recruitment and Training

18. What students should know Number of staff needed, internal or external recruitment, recruitment for positive attitude versus recruitment for skills, cost of recruitment and training, value of low labour turnover.

36. Motivation of Staff in Theory

37. What students need to know Motivation theory – Taylor, Herzberg, Maslow Financial incentives – piecework, bonus, profit share, performance related pay.

47. Getting the best from Staff in Practice

48. What students need to know Delegation, consultation, empowerment, team working, flexible working, job enrichment, job rotation.

52. Reducing Labour Costs

53. What students need to know Use of a flexible workforce, staff dismissal and redundancy, voluntary labour turnover