1. AVV Inc January 27, 2006 Presenter: Mark Ernst Interviewing Skills

2. Interviewing Skills Outline Discussion of the successes and challenges when hiring Cost of Turnover or for a miss-hire Introduction to behavior based interviewing Video Developing a Performance Based job description Developing behavior based interviewing questions The importance of the structured interview guide Conducting the selection interview Administrative/legal requirements Q & A

3. Interviewing Skills Discussion Questions How many times have you been disappointed with a new hire that does not live up to your initial expectations? How did the new hire fall short of expectations? Who feels that they are a particularly good interviewer? How much time do you typically prepare for an interview? How much time should you prepare for an interview? What documents do you use to prepare for an interview? What documents should you use to prepare for an interview? Who has a favorite interview question they would like to share? What is the hardest question you have had to ask a candidate? What is the most difficult information you have tried to find out from a candidate?