1. Employability skills Suitable qualifications Experience in similar role. Knowledge of products/services Experience of specific industry Effectiveness in meeting personal and team/departmental targets Ability to observe and raise professional standards of production/service delivery.

2. Personal skills Hardworking. Able to work as part of a team. Good interpersonal skills Co-operating with others, e.g. line managers, colleagues Negotiation, e.g. in seeking agreements, resolving conflicts, agreeing targets, agreeing budgets Interviewing skills

3. Communication skills Formal/informal Verbal/non-verbal Listening Understanding seeking clarification Responsiveness Eye contact, facial Expressiveness, body language. Use of appropriate professional language To adapt communication techniques to audience requirements Presentational skills Ability to invite commitment to shared goals.

4. Strengths  I think that I am confident and able to communicate in a professional manner. I am very enthusiastic and I am a very quick learner. I got 10 A-Cs in my GCSEs. I also feel one of my strengths are that I am very hardworking person. I am bilingual in 3 languages  Currently studying a level business and aim to go on to university and study a degree. Weaknesses  I think my weaknesses are I am slightly talkative and can be quite hyper sometimes. I also may be a slight to informal and laid back. Opportunities  I am more than willing to undertake any training that would improve my performance in my job and increase my knowledge and experience in the field. Threats  Potential threats could be applicants with better qualifications than me or with more experience and knowledge of the competition.  They also may have come from a more educated and highly recommended university and school. Developing Employability skills.