2. 1.What is it?  2.Who has it?  3.The communication skills required to manage the application with agility.  4.The ways that a businessperson might enhance his/her skills in this area.  5.Conclusion

3.  -The sociological and emotional aspects of communications  -Individuals who possess these skills  -The jungle of human communications

4. Use cautiously when collaborating with people or sharing information  Who Has It?

5.  -The correct techniques to use while using the Internet  -Be critical and analytical  -Be creative  -Communicate information effectively