1. A “Half-Cup of Coffee” History of Systems Thinking Unit One Tools for Systems Thinking

2. Related to.. Cybernetics Chaos theory Gestalt therapy

3. Related to work by Gregory Bateson Russel Ackoff Eric Trist Ludwig von Bertallanfy And the Santa Fe Institute And on the dozen or so practical techniques for “process mapping” flows of activity at work

4. System Dynamics Developed by Jay Forrester at MIT Last 40 years Use links, loops, archetypes, and stock- and-flow modeling, some of which we will cover in class

5. All have in common.. How complex feedback processes create problematic patterns of behavior in organizations and large-scale human systems