1. Early Out Process

2. SRMC Non Profit Facility Riverdale, GA 376 Beds 18,122 Inpatients per year 3530 Newborns per year 76,376 Outpatients per year 74,212 ED visits per year 2200 Employees 550+ Physicians Inpatient Acute Rehab LTAC Payer Mix

3. What and When? What is Early Out? Identify which accounts you want to outsource and when Report for insurance adds Charity/Indigent processing Any upfront processes you need to ensure are done, (POS collections)

4. WHO ? Vendor choice RFP (request for proposals) Technology-dialer, recording References Rates (blended?) Follow-up schedules/protocols/discounts, make sure they have your policies and procedures Insurance filing capabilities Tour Facility Drop Ins Should be transparent to patient, payments should be sent to you

5. HOW ? Programming challenges Timing of placements and files Include appropriate people and departments (I.T., Accounting, Pt Access, Medical Records)

6. GOOD OR BAD ? Vendor Accountability Report Cards Month End Meetings Monitor accounts turnover timing Monitor Invoices (insurance v/s patient $’s) Benchmarks

8. Balancing ? Reconciliations How frequent and to what extent Placements Transactions (payments, adjustments, refunds) Total Receivables

9. QUESTIONS