1. PROBLEM SOLVING LEADERSHIP

2. 4 STEP PROCESS 1._________ 2._________ 3._________ 4._________

3. STEP ONE Gather all the facts (assemble all the information) ___________________________ Stay as objective as possible

4. STEP TWO ____________ possible solutions for the identified problem Rules for brainstorming: Limit the discussion to one issue or problem Set a _______________ to encourage creativity and quick thinking No evaluating of any kind – the goal is quantity not quality Encourage members to build on what has been said and modify the ideas _________________________________________

5. STEP THREE Identify all the possible consequences that might result from the possible alternatives (good or bad) Depending on the problem, the group may want to __________________ possible solutions before identifying consequences

6. STEP FOUR Label each _______________ as a positive (good) or negative (bad) factor ________ ideas according to those that have the greatest potential for success Finally, ________ a solution to the problem