1. LARK ENTERPRISES, INC. Creating Environments for Employment via MIG

2. LARK ENTERPRISES, INC. TO HELP INDIVIDUALS BECOME SELF RELIANT AND INTEGRATED INTO THE COMMUNITY

3. LARK ENTERPRISES, INC. Non-profit organization for past 53 years Provide a continuum of vocational services Sheltered workshop-2390 licensing Transitional Services  Mobile Work Crews Supported Employment Expanded to include Home & Community Habilitation Services

4. LARK ENTERPRISES, INC. Populations Served Adult persons with Intellectual Disabilities Mental Illness Sensory Impairments Physical Impairments Funding Revenues OVR MH-MR Foundations United Way Special Project funds

5. CREATING ENVIRONMENTS FOR EMPLOYMENT Rationale High unemployment rate in Lawrence Co. Minimal industrial base Need for community integration activities Decreasing placements in community employment

6. CREATING ENVIRONMENTS FOR EMPLOYMENT Long Term Outcome Establish a consumer-operated recycling business Short Term Outcome Increase customer base Increased promotion of business  Salesperson  Media Blitz

7. CREATING ENVIRONMENTS FOR EMPLOYMENT Activities Radio and TV ads Signs on public transit vehicles Earth Day participation and demo Telephone contacts Personal Contacts Visit business owners

8. CREATING ENVIRONMENTS FOR EMPLOYMENT Results Lark employed a person with a disability to promote the business Increased customer base by 257%  From 7 customers to 25 customers Increased consumers working on project Individuals from workshop Individuals in Supported Employment

9. CREATING ENVIRONMENTS FOR EMPLOYMENT Next Steps Continued promotion of recycling business Identify and develop consumer-operated business model Transfer operations from workshop to consumer-operated entity MIG provided the impetus to assist in transitioning process

10. CREATING ENVIRONMENTS FOR EMPLOYMENT Development of Customer Service Professionals Growth industry Opportunities for self-employment Provides flexibility needed by consumers

11. CREATING ENVIRONMENTS FOR EMPLOYMENT Long Term Outcome Create Customer Service Professional jobs for persons with disabilities Short Term Outcome Research and development of Call Centers Basics Best Operational Practices

12. CREATING ENVIRONMENTS FOR EMPLOYMENT Results Research of basics of Contact Service Centers Research and training of Best Practices Visits to existing call centers Next Steps Business plan preparation Business plan Development Collaboration with locally operated call center