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E-Government in Public Libraries American Library Association Nancy Fredericks, E-Government Services Manager Pasco County Library Cooperative December.

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Presentation on theme: "E-Government in Public Libraries American Library Association Nancy Fredericks, E-Government Services Manager Pasco County Library Cooperative December."— Presentation transcript:

1 E-Government in Public Libraries American Library Association Nancy Fredericks, E-Government Services Manager Pasco County Library Cooperative December 9, 2010

2 Dedicated Computers Extended Time Limits

3 E-Government Policy http://www.pascolibraries.org/files/policies/egovernmentservicepolicy.pdf

4 Legal Issues (Florida)  Provide verbal and written disclaimers (especially as part of Internet user agreement – click through on all library computers)  Refrain from helping users fill out forms that require co-signatures (e.g. Florida family court forms that require signatures by person who helps user fill out form - that comes with a requirement to keep the forms for six years)  Do not select forms for users - okay to help them use an index of forms, but selection is up to user (per Florida Bar Association unauthorized practice of law)  Refrain from typing in personal information, particularly social security numbers and passwords Report submitted to Florida State Library by Mary Minow www.librarylaw.com www.librarylaw.com

5 ALA E-Government Toolkit http://www.ala.org/ala/issuesadvocacy/egovtoolkit/index.cfm

6 Statistics (librarian logs)

7 Statistics

8 Promotion & Information Lists of commonly accessed websites, what to bring when completing forms

9 PCLS Website (E-Government) http://www.pascolibraries.org

10 PCLS E-Government Blog http://pclsegov/blogspot.com

11 PCLS E-Government Tools Page http://pascolibraries.org/egovtools.shtml

12 Florida E-Government Website http://www.gethelpflorida.org

13 Programs & Partnerships Florida Department of Children & Families (Food Stamps)

14 Programs & Partnerships 211- United Way

15 Programs & Partnerships Social Security Administration

16 Programs & Partnerships Career One-Stop Centers

17 Programs & Partnerships Outreach to the Underserved

18 Programs & Partnerships Access to Justice-Legal Aid

19 State Library and Archives of Florida http://egovflorida.org

20 Webjunction www.webjunction.org

21 Contact: Nancy Fredericks nancyfredericks@pascolibraries.org Pasco County Library System 727-861-3020


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