1. ELUNA Update at ENUG ENUG Meeting 2010 William Paterson University, Wayne, N.J. Edward Corrado, ELUNA Steering Committee Member, Webmaster, & Liaison to MetaLib PWG Janet Lute, ELUNA Secretary, RUG/SIG Liaison, Support Liaison

2. What is ELUNA? Ex Libris Users of North America Incorporated EndUser in 2007 ELUNA educates by facilitating an annual meeting, RUG meetings, email lists etc. ELUNA works towards improving Ex Libris products and support ELUNA brings users together and facilitates communications with IGeLU and Ex Libris both in North America and Israel

3. What is new this year New website Much more on Document Depository NERS and enhancements Instrumental in composition of URM focus groups OCLC record ownership input

4. What is Where ELUNA website - http://el-una.org/ no logon requiredhttp://el-una.org/ ELUNA Document Depository - http://documents.el-una.org/ Anyone can search and view results and abstracts. Your institution must be an ELUNA member to view full text http://documents.el-una.org/ Documents include presentations from Ex Libris, ELUNA, RUG meetings, Steering Committee including monthly minutes

5. Related sites IGeLU has its own website at http://igelu.org/about-us http://igelu.org/about-us Ex Libris Customer Center - http://www.exlibrisgroup.com/category/Customer Center http://www.exlibrisgroup.com/category/Customer Center Four areas: EL Commons, eService, Documentation Center, SupportWeb Potentially different logon’s Working with Ex Libris Support to test the single sign on – COMING SOON!

6. ELUNA 2011 Location: Milwaukee, Wisconsin Dates: Wed. May 11 to Friday May 13, 2010 Host Institution: University of Wisconsin Technical Seminar dates: 9 th and 10 th May Planning Committee still looking for some committee members – contact Sherrie Kristin, kristin@purduecal.edu

7. Working with Ex Libris Support Regular calls – IGeLU, ELUNA, Ex Libris Single sign on to Customer Portal Pivotal drop down options simplification Emphasizing Escalation Installation policy document Making all incidents open

8. Documentation New charge, came out of IGeLU meeting Looking to improve, access, organization and layout of all product documentation Improved consistency across products including new ones Not looking at accuracy per se Just beginning, tell us what you think

9. Contact us Edward Corrado – ecorrado@binghamton.edu ecorrado@binghamton.edu Janet Lute – jelute@princeton.edu Or, talk with us during this meeting