1. Presentation Skills - a brief introduction Ian Govier (Facilitator) Welsh Critical Care Improvement Programme

2. With reference to Presentation Skills, what do you want to achieve as a result of this workshop?

3. The door to influence opens from the inside

4. How do we begin to influence?

5. Rapport Rapport is the quality of harmony, recognition and mutual acceptance that exists between people when they are at ease with one another and where communication is occurring easily.

6. Good presenters see it from the AUDIENCE point of view

7. Presentations - getting the ‘basics’ right!

8. CollectCollect all possible ideas and information; do not worry at this stage about what to include or exclude stage about what to include or exclude SelectSelect what to include. Consider: What is necessary / relevant to your objective What is important / interesting for this audience How much time you have for the presentation StructureStructure the material in 3-5 middle sections, with an introduction at the beginning and a conclusion at the end at the beginning and a conclusion at the end

9. Presentation Structure BEGINNINGMIDDLE – 3 KEY POINTS END Introduce key points Must? Should? Could? Must? Should? Could? Must? Should? Could? Signal, Summary

10. 1. Do use visual aids where & when you can 2. Rehearse, rehearse, rehearse 3. The audience will only remember three messages 1. Do use visual aids where & when you can 2. Rehearse, rehearse, rehearse 3. The audience will only remember three messages The Three Presentation Essentials

11. Do use visual aids where & when you can

12. Communication Influence 38% Tone of voice 7% Spoken Words 55% Body Language / Visual

13. What types of visual aids can enhance your presentations?

14. YOU - the best visual aid?

15. Rehearse, rehearse, rehearse!

16. 20% Delivery 80% Preparation

17. Useful Preparation Steps Define the objective Define the objective Assess your audience Assess your audience Decide content Decide content Decide equipment Decide equipment

18. Useful Preparation Steps Assess duration Assess duration Consider presentation method Consider presentation method Prepare visual aids Prepare visual aids Prepare yourself Prepare yourself

19. Time for a Break Welsh Critical Care Improvement Programme

20. The audience will (generally) only remember 3 messages

21. Tell'em what you're gonna tell'em. Tell'em. Then tell'em what you told'em. George Bernard Shaw

22. Guess the 3 Messages

23. Similar yet different!

24. Audience Participation & Question Time

25. The Dance of CHANGE?

27. Handling Questions & Fielding Challenges Acknowledge Clarify Answer Check

28. When things go off track! Summarise

29. Dealing with anxiety & nerves - a simple and useful technique

31. Be a ‘State’ Manager

32. Final Thoughts

33. Web Resources: http://www.ctrtraining.co.uk/resources.php Presentation Skills – a brief introduction Welsh Critical Care Improvement Programme

34. 1. Do use visual aids where & when you can 2. Rehearse, rehearse, rehearse 3. The audience will (generally) only remember three messages 1. Do use visual aids where & when you can 2. Rehearse, rehearse, rehearse 3. The audience will (generally) only remember three messages The Three Presentation Essentials

35. What am I (are we) going to do differently after today?

36. “That which we persist in doing becomes easier - - not that the nature of the task has changed, but our ability to do has increased.” Ralph Waldo Emerson

37. Depth of conviction counts more than height of logic, and enthusiasm is worth more than knowledge!

38. Whether you think you can…. Or whether you think you can’t…. You’re probably right!

39. Go for it!

40. Thank You Diolch Website: www.ctrtraining.co.uk http://www.ctrtraining.co.uk/resources.php