1. CUSTOMER PILLAR 9 Welcome to our Ninth & Final Class! www.customerpillars.com copyright Strive Coaching Inc, 2008

2. CELEBRATIONS Let’s start with recognizing some of your key victories since we started this program www.customerpillars.com copyright Strive Coaching Inc, 2008

3. POWER POINTS Key Learning Areas in CUSTOMER PILLAR 9 Practice Coordinated Growth Planning www.customerpillars.com copyright Strive Coaching Inc, 2008

4. POWER POINT 1 The Details of 1000 Variables www.customerpillars.com copyright Strive Coaching Inc, 2008

5. POWER POINT 2 Get It On To Paper www.customerpillars.com copyright Strive Coaching Inc, 2008

6. WORKBOOK EXERCISE Let’s discuss the exercise on workbook page 312 www.customerpillars.com copyright Strive Coaching Inc, 2008

7. POWER POINT 3 Look at Multiple Time Periods www.customerpillars.com copyright Strive Coaching Inc, 2008

8. POWER POINT 4 Understand How Growth Impacts the Other Functions www.customerpillars.com copyright Strive Coaching Inc, 2008

9. POWER POINT 5 Know the Pitfalls of Growth www.customerpillars.com copyright Strive Coaching Inc, 2008

10. WORKBOOK EXERCISE Let’s discuss the exercise on workbook page 319 www.customerpillars.com copyright Strive Coaching Inc, 2008

11. POWER POINT 6 Congratulations! You Have Covered a Lot www.customerpillars.com copyright Strive Coaching Inc, 2008

12. POWER POINT 7 This is a Lifetime Process www.customerpillars.com copyright Strive Coaching Inc, 2008

13. POWER POINT 8 Challenge Yourself to Continuous Progress www.customerpillars.com copyright Strive Coaching Inc, 2008

14. WORKBOOK EXERCISE Let’s discuss some of the other exercises you selected to work with in PILLAR 9 www.customerpillars.com copyright Strive Coaching Inc, 2008

15. BUDDY TIME Spend some time with your buddy coaching each other around PILLAR 9 www.customerpillars.com copyright Strive Coaching Inc, 2008

16. BUDDY TIPS… Discuss PILLAR 9 and how it impacts your business Discuss or review a written strategic growth plan Discuss how to implement these new visions Consider your next steps Thank each other for the contribution! www.customerpillars.com copyright Strive Coaching Inc, 2008

17. OVERALL REACTION What struck a chord with you on PILLAR 9 & THE CUSTOMER PILLARS SYSTEM in general? www.customerpillars.com copyright Strive Coaching Inc, 2008

18. BULL’S EYE POINTS POINTS Let’s brainstorm 20 different things you will walk away with from this course www.customerpillars.com copyright Strive Coaching Inc, 2008

19. Did you meet your goals? Let’s discuss how this helped you. www.customerpillars.com copyright Strive Coaching Inc, 2008

20. END OF CLASS NOW GO OUT AND GROW YOUR BUSINESS! www.customerpillars.com copyright Strive Coaching Inc, 2008

21. CELEBRATE!!!