1. Paul Mckeown North London Jobcentre Plus District Manager

2. Customer Offer Freedom & Flexibilities Welfare Reforms Community Employers Flexible support fund Advisers Partnerships Digital Ongoing Welfare reform Universal Credit Personal Independence Payment Universal Jobmatch Gangs Deprivation and poverty Outreach Get Britain Working Youth Contract DWP & Innovation Provision Benefit Cap

3. Flexible Support Fund Discretionary funds to a) help customers overcome specific barriers and move into work and b) contribute to local partnerships or purchase specific provision to address local/community issues JCP Offer Jobsearch Local labour market advice On line vacancy services – Universal Jobmatch Vacancy handling / filling support and access to facilities Personal Adviser Disability Employment Adviser Support European Social Fund Increasing access for Incapacity Benefit volunteers to the Work Programme Support for families with multiple problems Day one support for young people Trailblazer (North and South London) Skills Light Skills Screen by JCP Service Academies Apprenticeships National Careers Service Skills Conditionality Other Programmes Support Contract Mandatory Work activity Work Choice Access to Work Drug and Alcohol Treatment Response to Redundancy Work Programme Youth Contract Get Britain Working Work Experience Work Clubs Working Together sector based work academies Enterprise Clubs Work Trials New Enterprise Allowance