1. MRO Europe September 27- 29. 2011 Madrid- Spain Oct. 2015 Ref.: EAHLDG Consultant/ MRO EU/ London 2015 1 MRO Europe October 13- 15. 2015 London- UK Staying Current with Regulations EASA Part 145 Approved Maintenance Organization. FAR 145 Certificated Repair Station. ECAR 145 Approved Maintenance Organization.

2. MRO Europe September 27- 29. 2011 Madrid- Spain 2 2 Oct. 2014 Ref.: EAHLDG Advisor / Aviation Safety/ Egypt/ 042015 AMM Record Part 145- TQM approach: AC-REG Release to Service Material& Tools Maintenance Data Certifying Staff Support Staff MRO Europe October 13- 15. 2015 London- UK Ideal with “Compliance Monitoring”, related reporting and corrective action processes. M.O.E. Working Procedures

3. MRO Europe September 27- 29. 2011 Madrid- Spain 3 3 Oct. 2014 Ref.: EAHLDG Advisor / Aviation Safety/ Egypt/ 042015 A need to change- moving to SMS: MRO Europe October 13- 15. 2015 London- UK M.O.E. Procedures Reporting Behavior Commitment + Part 145 AMO internal occurrences Air Turn Back, Gate Returns, In- Flight Shut Down (Maintenance related!!) Fatigue Part M Sub. G - Implement processes for hazard identification & safety risk management, - Ensures mitigation actions are effective.

4. MRO Europe September 27- 29. 2011 Madrid- Spain 4 MRO Europe October 13- 15. 2015 London- UK Oct. 2015 Ref.: EAHLDG Consultant/ MRO EU/ London 2015 SAFA Handling: CAI Maintenance Phase -Ground time, -Applicable maintenance check, -Means of communication, -Boundaries of responsibility, - Defects recording Cargo Compartment External condition Cockpit Cabin Operation Phase LHR Maintenance Phase

5. MRO Europe September 27- 29. 2011 Madrid- Spain 5 MRO Europe October 13- 15. 2015 London- UK Oct. 2015 Ref.: EAHLDG Consultant/ MRO EU/ London 2015 Part-145 AMO Mind Set (Risk of incidents) Applicable Regulation On Time Performance Passengers Business Economics Expectations: National Enforcement Bodies under Regulation [EC] 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.

6. MRO Europe September 27- 29. 2011 Madrid- Spain 6 Thank You Eng. Hisham Nasser Chairman Consultant for M& E EgyptAir Holding Company Oct. 2015 Ref.: EAHLDG Consultant/ MRO EU/ London 2015 MRO Europe October 13- 15. 2015 London- UK