1. Introduction to Financial Information Mark Fielding-Pritchard mefielding.com1

2. Structure of Finance Department P185 mefielding.com2

3. Balanced Scorecard Kaplan & Norton Vision & Strategy Financial Perspective Internal Procedures Innovation & Learning Customer Perspective 3

4. Examples GoalsMeasures Customer PerspectiveFast response Good publicity Donors named Feet on the ground in 1 week Number of positive press releases Internal PerspectiveGood roster Fast response Good information system Number of people available on 10 days notice Accurate information provided to donor in 10 days of period end Innovation & LearningCutting edge proceduresNo of research articles published in learned journals No of sponsored pieces of legislation passed Financial PerspectiveQuick spends No returns Increased donations Proportion of funds received and spent per plan No returns % of donations year on year 4