1. 1 SVERIGES DOMSTOLAR 2016-03-06 Development and implementation of IT in the work of courts

2. 2 SVERIGES DOMSTOLAR 2016-03-06 Operational Support-priority development area Objective –Courts should have well-functioning business support that enables effective work and contributes to high quality Strategy –Provide user-friendly and effective technical assistance (judicial and administrative) –Manage and develop support –Promote the use –Ensure that systems are secure

3. 3 SVERIGES DOMSTOLAR 2016-03-06 A computerized system A case and task management system for all courts It should be used for –Registration of case –Distribution of cases –Document production – (Word) templates –Booking of meeting / facilities / equipment - calendar function –Produce documents –Statistics collection –Integration between agencies –Recording of audio and video

4. 4 SVERIGES DOMSTOLAR 2016-03-06 Any computerized system Support all employees in the court –Judges –Law clerks –Secretaries –Ushers –Telephone operators –Receptionists –Administrators, etc

5. 5 SVERIGES DOMSTOLAR 2016-03-06 Methods in the development of a computerized system It should support both current and future ways of working (”don’t add asphalt to the path”) The development should begin with a general description of the courts' work processes (representatives from all types of court Try to generalize and relate to all types of court

6. 6 SVERIGES DOMSTOLAR 2016-03-06 Methods …. Select a number of pilot courts for the various processes Seminars and workshops with mixed categories of staff Development in stages Deployment in stages

7. 7 SVERIGES DOMSTOLAR 2016-03-06 Management of Vera Ways of receiving change proposals Coordination in the respective court Proposals sent to the …. Proposals should be recorded in the intranet - visible to all users Users can follow what happens to the proposals A way of prioritizing (reference group)

8. 8 SVERIGES DOMSTOLAR 2016-03-06 How to see to that the system is used in every court in the most efficient way? As part of introducing the project Follow-up visits Lessons-learned workshops Consulting –Meetings with all court presidents –Offer of routine and skills inventories –Seminars for various groups of users –Recurrent training for local teachers and systems administrators