1. HFID 12.10.09 Pam Darvirris Amy Dyer Heena Mutha Ben Small Assessing Value Through Testing Team Fresh City

2. presentation outline Goal Problem Space Solution Generation 1 Generation 2 Generation 3 Future

3. goal How we answered the question: Are all of our features valuable? availability usability utility

4. project space problem: academic paper collaboration users: technical and nontechnical professors Choose Collaborators & Topic Grant & Experiment Proposal Research Write/Edit Submit Write Author Edit Call to Write Edit Plan Logistics Paperwork Authorship Choose Timeline Commit Generate Ideate Contact Meet Contact Share Analyze Collect Literature Division Communicate Version DataEdit Comment Revisions Draft Outline Trust Accept/ Reject Final ? Final Changes

5. personas & scenarios long career burnt out hesitant establishing career excited driven strong mentor eager supportive

6. solution goals: …to organize comments, revisions, versions …to facilitate communication …to consolidate communicative items tool: word processor add-in document lives in the cloud facilitates collaboration and communication closes gap between email, wikis, tracking, etc.

7. generation 1

8. generation 1 usability testing heuristic evaluation -answered usability question -did not answer availability or utility

9. generation 2

10. generation 2 value testing answer questions of availability and utility long term testing feelings coding test vs

11. generation 2 results Discussion: appreciated Comments: generate more obviously Private Messages: re-prioritize the framework increase perceived security

12. generation 3- current

13. future Organize tasks Synchronous communication Voice chat Customizable workspace

14. conclusion Successful in assessing value Developed interface that meets user needs - usability -availability -utility