1. Faculty forum 2014 The psychology of student satisfaction in course development

2. Visible league tables This one’s from The Guardian Mean = 89 Mean = 84 Mean = 70

3. What uniquely predicts overall satisfaction? Analysis from 1255 D&S respondents 2013 FactorStrength (Beta) 1. Teaching on course.33 2. Personal development.24 3. Academic support.20 4. Organisation & Mgmt.16 5. Assessment & Feedback.04 (NS) 6. Resources.01 (NS)

4. Basic Psychological Needs and Academic satisfaction: A rare study topic Predicting Instructor/course satisfaction (Filac & Sheldon, 2003)

5. Psychological correlates of student satisfaction MeasureCorrelation with Satisfaction Need satisfaction: Competence.34 Academic skills.23 Need satisfaction: Relatedness.22 Need satisfaction: Autonomy.21 Self-efficacy.19 Self-esteem.17 Entry points-.03 ns Estimated degree.03 ns N = 250, all ps <.01 (except 'ns')

6. What uniquely predicts overall satisfaction? N = 250, ** p <.01, FactorStrength (Beta) Need satisfaction: Competence.25** Academic skills.09 ns Need satisfaction: Relatedness.11 ns Need satisfaction: Autonomy.00 ns Self-efficacy.07 ns Self-esteem-.03 ns Note: logistic regression with binary CV similar pattern

7. Person variables explain variance in satisfaction Competence Academic skills Related- ness Autonomy Self- esteem Self- efficacy Via the sense of felt competence Overall Satisfaction

8. ...resources for maximising course satisfaction should be directed at enabling academic staff to excel as inspirational tutors, tutors who facilitate the development of competence and confidence in the personal journey of SHU students.

9. Personal Development Teaching Competence Overall Satisfaction