1. MTAC Consistency Workgroup # 86 Update 1

2. MTAC Consistency Workgroup Workgroup Leaders Sue Taylor – (Industry Co-Chair) Prudential Michele Denny – (Postal Co-Chair) USPS – Business Mail Acceptance Sherry Freda – (Postal Co-Chair) USPS – Mailing Standards 2

3. Mission “The mission of this workgroup is to identify inconsistencies in Mailing Standards and Business Mail Acceptance and to determine what resolutions can be made to make things more consistent”. MTAC Consistency Workgroup 3

4. Workgroup Activity Three meetings to date Identified 15 categories of “consistency issues Team focused on top 5 Minutes in MITS 4 MTAC Consistency Workgroup

5. Top 5 Issues Identified 5. CASS logic 4. DMM 3. MERLIN acceptance 2. General acceptance 1. Content FCM v. Std. Mail 5 MTAC Consistency Workgroup

6. Assignments Content FCM v. Std. Mail – Anne-Marie Himmel General Acceptance – Kathy Siviter MERLIN – Joel Thomas/Leo Raymond CASS Logic – Paul Fagan/USPS DMM Changes – Tom Sides Communication – Anne-Marie Himmel, Kathy Siviter, Leo Raymond 5 MTAC Consistency Workgroup

7. # 5 – CASS Logic Different Logic MTAC Workgroup created Address Quality Enhancement Workgroup # 88 6 MTAC Consistency Workgroup

8. # 4 – DMM Categories identified: 1. Locating information in DMM 2. Standards interpreted differently by location 3. Different interpretation by customers versus the USPS 7 MTAC Consistency Workgroup

9. # 3 – MERLIN Acceptance # 2 – General acceptance Issues around the need to clarify certain policies National vs. Local Policy Actions underway 8 MTAC Consistency Workgroup

10. # 1 – Content FCM v. Std. Mail New standard proposed Federal Register – 4/19 10 MTAC Consistency Workgroup

11. Communication Strategy Mailing standards Policies Procedures 4 MTAC Consistency Workgroup

12. Communication Strategy Model Defined the communication vehicles for business mailers Pros & Cons of the vehicles Recommendations for better integration Ease of Use 4 MTAC Consistency Workgroup

13. Next Steps Work on Communication Model Next Meeting – June 15, 2004 MTAC Consistency Workgroup 11