1. Tom L Thompson – Higher Education Consultant Sandi Patton – Lone Star College System Deborah Larew, Ed. D., – Valencia College System

2. Tom – Higher Education Consultant and retired Director, Disability Services and ADA Coordinator – Harper College (IL) https://www.facebook.com/pages/Harper-College/62580145964 Sandra Patton – Director, Disability Services – Lone Star College System (TX) https://www.facebook.com/LoneStarCollege Deborah Larew, Ed,D. – Director, Disability Services – Valencia College System (FL) https://www.facebook.com/pages/Valencia-Community- College/112363605446768#!/ValenciaCollege?fref=ts INTRODUCTION

3. Community College Facts (from AACC) 1.50% located in or near a large city 2.33% located in or near a mid-sized city 3.Community College mission Multi-Campus Systems US has many multi-campus systems – most in large cities such as: Chicago, New York, Houston, Baltimore, Miami, Cleveland, Phoenix DS Systems Director – Systems approach to work: focus on institution-wide needs and not on individual student needs MULTI-CAMPUS SYSTEMS

4. Institutional Access - Managing Interpreting, Captioning - Assistive Technology and E-Text Resources - Digital Accessibility – Course Management System, Student Portal - Budget and Strategic Planning -Space & Personnel Policy, Practices & Training -DS related policies: grievance, documentation review, delivery systems -DS practices: production and delivery of accessible materials -DS Staff and Other training: promotion of UDI, new issues for DS providers -DS technology and shared communication SYSTEM DIRECTOR’S ROLE

5. When started and background prior to current role? Why did your campus move to a system Director? What existed prior? Specific examples from each college system (past 2-3 years) 1. Key areas of focus 2. Relationship with DS staff, faculty & others 3. Policy, procedures & practices 4. Training for DS and campus LONE STAR & VALENCIA’S SPECIFIC ROLES

6. Gaining an “institutional focus” of DS work – allocating time apart from direct support/services 1. Facilitating change on campus 2. Dealing with budgetary/space needs 3. Managing complex services such as interpreting or e-text 4. Providing important training and education 5. Collaboration with administrators and allies 6. Proactive Advising as tool for student success TRANSFERABLE PRACTICES

7. Fall_2003Fall_2004Fall_2005Fall_2006Fall_2007Fall_2008Fall_2009Fall_2010Fall_2011Grand Total SGADISA74.7%70.7%75.4%63.7%70.4%73.2%77.4%69.9%71.1%71.3% Non‐SGADISA59.1%60.0%60.8%62.3%63.1%66.8%64.5%62.3%59.4%62.2% Total59.6%60.3%61.3%62.4%63.4%67.0%64.8%62.5%59.7%62.5% VALENCIA COLLEGE PROACTIVE ADVISING Percent of Students who Returned Following Fall Fall_2003Fall_2004Fall_2005Fall_2006Fall_2007Fall_2008Fall_2009Fall_2010 SGADISA24.2%26.8%32.0%30.0%33.3%34.2%29.5%30.4% Non‐SGADISA24.6%26.5%27.8%32.7%32.5%33.8%27.5%29.7% Total24.6%26.5%27.9%32.6% 33.8%27.5%29.7% Percent of Students who Graduated in 5 Years

8. Council was created by LSCS top administration DSO providers from each college and System Office make up the Council Purpose:  Provide leadership and training for the College System regarding Disability Services and serving students with disabilities  Develop and implement consistent, System-wide Office Practices, forms, and reporting  Provide means of assessment, accountability for Disability Services System-wide, including documentation to support budget requests  Develop, implement, and track progress of Disability Services Strategic Plan for the System  Incorporate findings of External Review into Strategic Plan for implementation  Provide means for identifying technology needs and incorporating Assistive Technology into Universal Design, system-wide LONE STAR COLLEGE SYSTEM AND COUNCIL FOR DISABILITY SERVICES

9. Issues on your campus! Conducting an external review? Building support to address “system-wide or campus-wide issues” Questions for your presenters? DISCUSSION AND APPLICATION

10. Tom L Thompson: tltharper30@yahoo.comtltharper30@yahoo.com Sandi Patton: Sandra.L.Patton@lonestar.eduSandra.L.Patton@lonestar.edu Deborah Larew: dlarew@valenciacollege.edudlarew@valenciacollege.edu PRESENTERS CONTACT INFORMATION