Presentation is loading. Please wait.

Presentation is loading. Please wait.

Update to RMS October 6 th, 2015. RMGRR129 – Revision to Customer Rescission Completion Timeline – REMINDER Timely execution of a customer rescission.

Published byWarren Wheeler Modified over 8 years ago

Similar presentations

Presentation on theme: "Update to RMS October 6 th, 2015. RMGRR129 – Revision to Customer Rescission Completion Timeline – REMINDER Timely execution of a customer rescission."— Presentation transcript:

1 Update to RMS October 6 th, 2015

2 RMGRR129 – Revision to Customer Rescission Completion Timeline – REMINDER Timely execution of a customer rescission after completion of a switch transaction.  Gaining CR submits timely Rescission MT  Losing CR is provided two (2) Business Days to ‘agree’ and transition the Rescission MT  Losing CR shall submit the appropriate back-dated Move-In transaction (BDMVI) within another (2) days of the TDSP updating the MT status to “ready to receive” Effective date was October 1 st

3 RMGRR 133 – Clarification of Inadvertent Gain Valid/Invalid Reject Reasons - VOTE Minimize confusion of valid reject reasons to improve the resolution time for Inadvertent Gain MarkeTraks.  Propose to strike the current language for valid reject/unexecutable reason (c) “Losing CR has confirmed Customer’s intent to change REPs” where CRs are interpreting and rejecting MTs

4 RMGRR 133 – Clarification of Inadvertent Gain Valid/Invalid Reject Reasons - VOTE IMPACTS  This leads to various MTs being rejected and the gaining CR with balances for which they may not be able to collect  Proposed changes will minimize “bad actor” behavior and “gaming” of the system by customers. SUGGESTIONS  Since the losing CR has the authority to hold the occupant of the premise responsible, it is suggested a ‘current occupant’ process be followed if the losing CR’s customer indicates their REP of choice is not the losing CR. The customer always has the right to select another provider.

5 RMGRR 133 – Clarification of Inadvertent Gain Valid/Invalid Reject Reasons - VOTE Minimize confusion of valid reject reasons to improve the resolution time for Inadvertent Gain MarkeTraks.  Proposed language for the gaining CR has also been clarified to read “The gaining CR has confirmed with the customer that the customer’s REP of choice is the gaining CR”  The intent is for the Gaining CR to reach out to their customer informing them of the IAS and have the customer confirm their REP of choice

6 Inadvertent Gain Reporting – Impact by REP  Reviewed proposed reporting metrics as developed by ERCOT and market participants  With the proposed format, all CRs will be represented on a single sheet, either  in the top bar graph depicting CRs whose percentage is >1%  tallied in the matrix below within a respective % bucket <1%  1% represents slightly below the market average % to serve as a GOAL  ERCOT will provide monthly reporting until the end of 2015. At that time, it will be evaluated if reporting will be effective on a quarterly basis 

7 June 2015 – IAG/IAL % Greater Than 1% of Enrollments 1,485 Total IAG+IAL IAG/IAL % Less Than 1% of Enrollments - 1,837 Total IAG+IAL Retail Electric Provider Counts Gaining REP by total IAG+IAL count (Low to High) Percent of Enrollments Resulting in IAG/IAL Enrollment Total.00% to.25%.26% to.50%.51% to.75%.76% to 1.00% <= 5002253 > 500 and <= 25003125 > 25001568 # of Enrollments

8  http://www.ercot.com/services/client_svcs/mktrk_info/index.html http://www.ercot.com/services/client_svcs/mktrk_info/index.html  http://www.ercot.com/content/meetings/rms/keydocs/2014/0110/08.__RMS_MarkeTrak_Task_Force _20140104.ppt http://www.ercot.com/content/meetings/rms/keydocs/2014/0110/08.__RMS_MarkeTrak_Task_Force _20140104.ppt  http://www.ercot.com/content/meetings/rms/keydocs/2014/0603/07.__RMS_MarkeTrak_Task_Forc e_20140603.ppt http://www.ercot.com/content/meetings/rms/keydocs/2014/0603/07.__RMS_MarkeTrak_Task_Forc e_20140603.ppt  http://www.ercot.com/content/meetings/rms/keydocs/2014/1028/07.__RMS_MarkeTrak_Task_Forc e_20141028.ppt http://www.ercot.com/content/meetings/rms/keydocs/2014/1028/07.__RMS_MarkeTrak_Task_Forc e_20141028.ppt  http://www.ercot.com/content/meetings/rms/keydocs/2015/0106/09.__RMS_MarkeTrak_Task_Forc e_20150106.ppt http://www.ercot.com/content/meetings/rms/keydocs/2015/0106/09.__RMS_MarkeTrak_Task_Forc e_20150106.ppt  http://www.ercot.com/committees/board/tac/rms/marketraktf/index.html http://www.ercot.com/committees/board/tac/rms/marketraktf/index.html  http://www.ercot.com/content/committees/board/tac/rms/marketraktf/keydocs/2014/PR010_03_tr aining_FINAL.ppt http://www.ercot.com/content/committees/board/tac/rms/marketraktf/keydocs/2014/PR010_03_tr aining_FINAL.ppt  http://www.ercot.com/content/wcm/training_courses/97/MarkeTrak_Detailed_Training_102014.ppt http://www.ercot.com/content/wcm/training_courses/97/MarkeTrak_Detailed_Training_102014.ppt  http://www.ercot.com/committees/board/tac/rms/marketraktf/MarkeTrak SubTypes Quick Reference 20150510 v2MarkeTrak SubTypes Quick Reference 20150510 v2  Link to IAG/Rescission training: http://www.ercot.com/committees/board/tac/rms/marketraktf/index.html/MarkeTrak IAG TrainingMarkeTrak IAG Training  User Guide  Bulk Insert Templates  MarkeTrak Workflows  MarkeTrak Tips and Tricks  MarkeTrak API WSDL/XSD Also direct link from MarkeTrak tool

9 http://www.ercot.com/committees/board/tac/rms/marketraktf/MarkeTrak SubTypes Quick Reference 20150510 v2MarkeTrak SubTypes Quick Reference 20150510 v2

10 Next Meeting: Will be scheduled on an as-needed basis

Download ppt "Update to RMS October 6 th, 2015. RMGRR129 – Revision to Customer Rescission Completion Timeline – REMINDER Timely execution of a customer rescission."

Similar presentations

Inadvertent Gain Overview February 2008. 2 2 Introduction Why we are here –Original Inadvertent Gain (IAG) Task Force (2004) Creation of Retail Market.

Inadvertent Gain Overview February Introduction Why we are here –Original Inadvertent Gain (IAG) Task Force (2004) Creation of Retail Market.
1.  An inadvertent issue begins upon the discovery of an Inadvertent Gain or Move-In transaction submission. Upon identification of an Inadvertent Gain.

1.  An inadvertent issue begins upon the discovery of an Inadvertent Gain or Move-In transaction submission. Upon identification of an Inadvertent Gain.
Update to RMS April 7, 2015. RMGRR – Guidelines for Notification of Invoice Dispute  The revision will align the Retail Market Guide with current market.

Update to RMS April 7, RMGRR – Guidelines for Notification of Invoice Dispute  The revision will align the Retail Market Guide with current market.
Update to RMS January 6, 2015. RMGRR – Revision to Customer Rescission Completion Timeline The revision will implement a written standard in the Retail.

Update to RMS January 6, RMGRR – Revision to Customer Rescission Completion Timeline The revision will implement a written standard in the Retail.
MarkeTrak Update Retail Market Subcommittee December 6, 2006 Adam Martinez & Karen Farley.

MarkeTrak Update Retail Market Subcommittee December 6, 2006 Adam Martinez & Karen Farley.
Retail Market Update June 5, 2003. 1.New meter is requested for a specific customer’s location. 2.Application is filed by customer and/or the customer’s.

Retail Market Update June 5, New meter is requested for a specific customer’s location. 2.Application is filed by customer and/or the customer’s.
Retail Market Subcommittee Update to TAC Kathy Scott April 24, 2014 1.

Retail Market Subcommittee Update to TAC Kathy Scott April 24,
Update to RMS March 3, 2015. RMGRR129 – Revision to Customer Rescission Completion Timeline - VOTE The revision will implement a written standard in the.

Update to RMS March 3, RMGRR129 – Revision to Customer Rescission Completion Timeline - VOTE The revision will implement a written standard in the.
Update to RMS June 2, 2015. RMGRR131 – Guidelines for Notification of Invoice Dispute – VOTE  The revision will align the Retail Market Guide with current.

Update to RMS June 2, RMGRR131 – Guidelines for Notification of Invoice Dispute – VOTE  The revision will align the Retail Market Guide with current.
RMS Update to TAC January 3, 2008. 2007 Goals Update ► Complete and improve SCR745, Retail Market Outage Evaluation & Resolution, implementation and reporting.

RMS Update to TAC January 3, Goals Update ► Complete and improve SCR745, Retail Market Outage Evaluation & Resolution, implementation and reporting.
RMSUpdate November 4, 2004 Retail Market Subcommittee Update to TAC.

RMSUpdate November 4, 2004 Retail Market Subcommittee Update to TAC.
Update to RMS May 5, 2015. RMGRR131 – Guidelines for Notification of Invoice Dispute – MOTION TO TABLE  The revision will align the Retail Market Guide.

Update to RMS May 5, RMGRR131 – Guidelines for Notification of Invoice Dispute – MOTION TO TABLE  The revision will align the Retail Market Guide.
Enhancements to FasTrak PR 50007 Project Update Retail Market Subcommittee November 8, 2006 Adam Martinez Mgr, Market Operations DPO.

Enhancements to FasTrak PR Project Update Retail Market Subcommittee November 8, 2006 Adam Martinez Mgr, Market Operations DPO.
MARS Taskforce COPS Update May 12, 2009. Execution MilestonesBaseline DateStatus Technical Architecture Complete 05/15/2009On Schedule Development Complete07/24/2009On.

MARS Taskforce COPS Update May 12, Execution MilestonesBaseline DateStatus Technical Architecture Complete 05/15/2009On Schedule Development Complete07/24/2009On.
Retail Market Subcommittee Update to COPS Kathy Scott July 16, 2014 1.

Retail Market Subcommittee Update to COPS Kathy Scott July 16,
MarkeTrak Phase II Task Force Update to RMS April 9, 2008.

MarkeTrak Phase II Task Force Update to RMS April 9, 2008.
Retail Market Subcommittee Update to TAC Kathy Scott March 26, 2015 1.

Retail Market Subcommittee Update to TAC Kathy Scott March 26,
Update to RMS January 14, 2009. MarkeTrak – Release 3 Release 3 was successfully migrated the weekend of December 13 th Stabilization period – Dec 13.

Update to RMS January 14, MarkeTrak – Release 3 Release 3 was successfully migrated the weekend of December 13 th Stabilization period – Dec 13.
RMS Update to TAC January 8, 2009. Voting Items From RMS meeting on 12/10/2008  RMGRR069: Texas SET Retail Market Guide Clean-up – Section 7: Historical.

RMS Update to TAC January 8, Voting Items From RMS meeting on 12/10/2008  RMGRR069: Texas SET Retail Market Guide Clean-up – Section 7: Historical.
Update to RMS September 1 st, 2015. RMGRR129 – Revision to Customer Rescission Completion Timeline Timely execution of a customer rescission after completion.

Update to RMS September 1 st, RMGRR129 – Revision to Customer Rescission Completion Timeline Timely execution of a customer rescission after completion.

Similar presentations

Ads by Google