1. ® MTAC Workgroup 116 Great Addressing to Increase the Value of Mail MTAC Update November 7, 2007 Postal Co-chairs:Industry Co-chairs: Charles HuntJody Berenblatt charles.hunt@usps.govjody.berenblatt@bankofamerica.com James WilsonChris Lien james.d.wilson@usps.govchris.lien@businessobjects.com

2. Issue Statement for Workgroup 116  Mail is an important communication tool for businesses ●Cost effective way to promote goods and services  The Value of mail is lost when the mail does not arrive, arrives late (“stale”), or is delivered to the wrong recipient ●Inaccurate/Inadequate address information ●Individuals have moved or are deceased ●Message is unwanted and/or offensive

3. Discussion Topics Thus Far  Identified the types of “unwanted” mail  Identified different types of suppression lists and attributes ●Source, costs, purpose, potential benefits  Considered USPS offering a consolidated approach to offering suppression lists via “link” technology ●The workgroup dismissed this approach in favor of the industry offering this and self policing  Considering having the DMA offer their tools via a “link” format to facilitate broader application

4. Discussion Topics Thus Far - Continued  Noted that certain postage discounts may promulgate unwanted or undesired mailer behavior ●Presort optimization, high-density discounts ●Suggested not counting addresses flagged for suppression when calculating high-density routes  Discussed environmental benefits of mail  Established an outline of a report ●Will include data suppression, mining, and best practices to improve mail value ●Will include environmental and economic value of mail

5. Concerns Express Related To This Workgroup  Are there unintended consequences? ●Will the illumination of the various suppression lists work against the industry?  Is this workgroup appropriate for MTAC? ●Does it fit within the traditional role of an MTAC workgroup? ●Is there technical advice that this group can provide in the spirit of what MTAC represents?  What will our final product be? ●Are there other resources beyond a report that we can provide or suggest?

6. Next Steps  Continue working on a report ●The value of mail – economic and environmental ●Setting the record straight – Responding to the myths, misunderstandings, and misguided comments about mail ●Suppression Lists – what they are, how to use them ●Application of available address quality tools  Best practices  Return on investment ●Data Mining – targeting the right person the right way and reducing duplicate mail pieces within the same mailing ●How to get involved – sources for more information and associations  Workgroup is scheduled to conclude February 29, 2008