1. Copyright 2010, The World Bank Group. All Rights Reserved. Quality assurance for census FIELD OPERATIONS, PART 1 1

2. Copyright 2010, The World Bank Group. All Rights Reserved. STRATEGY Covering the Territory Efficiently & Effectively – Centralized – Distributed Monitoring 2

3. Copyright 2010, The World Bank Group. All Rights Reserved. LOGISTICS Logistics is the operation of determining what will be needed, acquiring them, and getting them from where they are to be found to where they will be needed. 3

4. Copyright 2010, The World Bank Group. All Rights Reserved. LOGISTICS (cont’d) Planning – Determining what needed – Determining how much needed – Arranging to get it 4

5. Copyright 2010, The World Bank Group. All Rights Reserved. Assembly – Receiving – Storage – Security LOGISTICS (cont’d) 5

6. Copyright 2010, The World Bank Group. All Rights Reserved. AT THE MAIN DISTRIBUTION CENTRE Allocation – How many types of packages? – Assemble EA packages – Generate EA delivery batches – Assemble packages for each batch – Verify that batches complete and EA correct LOGISTICS (cont’d) 6

7. Copyright 2010, The World Bank Group. All Rights Reserved. Distribution – Develop distribution strategy – Generate efficient distribution network – allocate transportation equipment – provide fuel – ship goods – monitor progress LOGISTICS (cont’d) 7

8. Copyright 2010, The World Bank Group. All Rights Reserved. AT EACH DISTRIBUTION NODE accept batch(es) Separate batch(es) for further distribution Verify that batch(es) complete Forward to downstream nodes Report receipt and forwarding to monitoring system LOGISTICS (cont’d) 8

9. Copyright 2010, The World Bank Group. All Rights Reserved. TRAINING MANUALS Supervisor Manual Enumerator Manual 9

10. Copyright 2010, The World Bank Group. All Rights Reserved. TRAINING Strategy – Flat training structure – Pyramid training structure 10

11. Copyright 2010, The World Bank Group. All Rights Reserved. TESTING OF PROCESSES By Component By Component Grouping 11

12. Copyright 2010, The World Bank Group. All Rights Reserved. TRIAL CENSUS Near Complete Test In one or a few areas 12

13. Copyright 2010, The World Bank Group. All Rights Reserved. DRESS REHEARSAL Complete test of the Census Everything expected to work well Looking for unanticipated interaction problems 13

14. Copyright 2010, The World Bank Group. All Rights Reserved. QUALITY CONTROL Supervisor/Enumerator Before enumeration begins: – Enumerators and supervisors should jointly verify the advance information relating to the assignment – check that all forms and other materials are available and in good order – ensure that maps and other information for finding selected dwellings are understood 14

15. Copyright 2010, The World Bank Group. All Rights Reserved. QUALITY CONTROL (cont’d) During interviewing – Supervisors should directly observe some of the interviews conducted by each enumerator – Supervisors should consult enumerators about problems or difficulties encountered, and share this information with all the enumerators (s)he manages. 15

16. Copyright 2010, The World Bank Group. All Rights Reserved. ADVOCACY AND PROMOTION As Census Day Approaches – Increase upcoming Census visibility – Endorsements over Advertising – Talk-up Benefits 16

17. Copyright 2010, The World Bank Group. All Rights Reserved. MONITORING AND RESPONSE Maintain Momentum Keep things positive Respond to negativity 17