1. New Patient Information Revised February 2016

2. Our Team – 10 Family Physicians – 2 Registered Nurses – 1 Nurse Practitioner – 1 Registered Dietician – 1 Chiropodist – 1 Social worker – Psychiatrist on site two ½ days a week – Physiotherapist, Registered Massage Therapist and Chiropractor – PRIVATE PAY ONLY – Executive Director and administrative team

3. View from the Street

4. What is a Family Health Team? Health care organizations that include a team that works together to provide health care for their community Focus on health promotion chronic disease management, disease prevention and health promotion...

5. Waiting Room

6. Services for you TimeAccess to… Regular office hours Appointments with your regular doctor or nurse practitioner Other FHT Health Care Professionals Group education sessions WellX Evening (5:30 to 8:00 pm) and Saturday (9:00 to noon) A FHT doctor (not necessarily your regular doctor) or nurse practitioner After-hours (e.g. middle of the night) Telephone health advisory service (speak to RN on phone for advice) TeleHealth

7. Targeted Services Family Health Teams offer programs based on the needs of the community they serve Chronic disease management programs include: - Metabolic Clinic (diabetes/pre-diabetes and serious mental illness) - Mastering Your Mood (anxiety and depression) - Hypertension Prevention Screening includes: - cervical, colon and breast cancer screening - flu immunization - Well Baby Clinics including childhood immunizations Pre-natal care...

8. “Rostering” - Patient Enrollment Our Mission Village Family Health Team provides comprehensive, interdisciplinary, high quality primary care to residents of southwest Toronto, including to those dealing with mental health and addictions issues. In a culture dedicated to learning and discovery, we take bold steps to build an collaborative, inclusive, innovative model of care based on principles of best practice and excellence, in which patient and the community are meaningfully engaged. Your Commitment to the FHT Do not use walk-in clinics – use the services that our FHT makes available For non urgent issues, contact your MD on WellX In an emergency, use your local Emergency department appropriately You may be asked to complete a Ministry of Health Form