3. FACTS & OBSERVATIONS AN INSPECTION IS NOT A SOCIAL CALL NOR A COURTESY CALL IT SHOULD BE FACT & BUSINESS-LIKE WITH A CLEAR MISSION TO COMPILE

4. Inspector’s attitude Act innocent Talk blue Think smart

5. What strategies should be chosen when visiting sites?

6. Factory visits Preparations On site visit Reporting Follow-up M a b Glaser

7. Factory visits M a b Glaser Preparations Management structure Factory history Site description from application Process description Permit review Emissions and quality standards applicable 1

8. Factory visits M a b Glaser Preparations 2 Define objectives Prioritise objectives Step by step approach Announced or unannounced

9. Factory visits Preparations M a b Glaser 3 Prepare introduction to management of the enterpise Explain procedures Anticipate reactions Check files on completeness Prepare checklist

10. Factory visits On site visit M a b Glaser 1 Circumvent the premises and observe anomalies Ask for person in charge Explain procedures /follow-up and reporting Make sure person in charge understands

11. Factory visits On site visit M a b Glaser 2 Ask for changes in the process and equipment Review permit situation Explain your understanding from the permit application and ask comments Run checklist as prepared

12. Factory visits On site visit M a b Glaser 3 Discuss what you want to see and establish the routing Execute the visit as agreed and question the person in charge NO DISCUSSIONS State observations during the routing

13. Factory visits On site visit M a b Glaser 4 Return to office and reconvene Give verbal impression of the visit Announce visit report Indicate follow-up and consequences of violations Indicate future visit

14. Factory visits Reporting M a b Glaser 1 State objectives of the visit State dates and persons met Present results of Observations /Facts and figures compiled/ Conclusions made Put supporting data in attachments

15. Factory visits Reporting M a b Glaser 2 Send report to enterprise and ask comments on set time schedule Include reaction of enterprise in final report Agree with your management on recommendation and follow-up activity Standardisation of reporting safes considerable time

16. Factory visits M a b Glaser Follow -up Prepare to execute follow-up of recommendations Check data again on feasibility of actions Report to own organisation the anticipated planning Check with own management whether support is still there Execute and report back immediately