1. Btec L3 Certificate in Aviation Operations Year 1 'NDAD3E-CT2F1’ Emma Tweddell

2. Learners Numbers Starts – 20 Retention – 100% Attendance – 92% 8 learners above target year 1,2 on target 8 falling short only by 6-8pts Success Rates – 90% National Rates – not available

3. Action Plan 09/10 First year of program

4. Key Strengths 3 or 4 Retention – Course specific and the learners have high motivation. Enrichment Activities – have been tailored to specific assessment criteria, e.g. Virgin Atlantic with unit 2 health, safety & unit 3 Customer Service. Assessment Methods – A good variety of assessments. Teaching team- specific knowledge to subject highlighted as good practice in lesson ob’s resulting in high first year grades. 8 above target!

5. Key Areas for Improvement More integration of combined unit assessments has been identified. An enrichment to incorporate a flight. To expand the team. To consider the opportunity of offer industry related qualifications such as First Aid..

6. Action Plan 10/11 To have a buddy scheme with year two learners for year one learners. To revise year one assignment briefs to combine where possible. To send letters during induction regarding an overseas visit to enrich learners aviation experience. To offer Cabin Crew certificate to year two learners.

7. Capacity to Improve To develop links with DTV to improve the learner experience. To broaden database of external speakers to ensure we retain our retention. Resources

8. Recommended Grade