1. PROGRAM DEVELOPMENT DOCUMENTS Professional Writing College of Public and Community Services University of Massachusetts Boston ©2012 William Holmes 1

2. TYPES OF PD DOCUMENTS Needs Assessment Resource Assessment SWOT analysis PD Plan Training Manuals Operations Manual 2

3. NEEDS ASSESSMENT Goal Specification Target Population Specification Types of Needs Specification Data Collection Procedures Needs Summary Needs Prioritization 3

4. RESOURCE ASSESSMENT Physical resources Skills and Expertise Expected Resource Changes Resources for Services Resources for Activities Support Resources 4

5. SWOT ANALYSIS Strengths Weaknesses Opportunities Threats 5 StrengthsWeaknesses OpportunitiesOpportunities to develop strengths Opportunities to reduce weaknesses ThreatsThreats to existing strengths Threats of increasing weaknesses

6. PROGRAM DEVELOPMENT PLAN Program Description Identified Strengths & Weaknesses Opportunities & Threats Resources for strengthening Actions needed for strengthening Task allocation of actions Timeline for actions 6

7. TRAINING MANUAL Mission and Goals Statement Rules and Guidelines Skills and Behaviors Trained Training Results 7

8. OPERATIONS MANUAL Activity Procedures Support Procedures Lines of Responsibility Timelines for Actions Program Monitoring Procedures 8

9. OUTREACH DOCUMENTS Program brochure Media materials Agency cooperative agreements Volunteer participation guidelines Event announcements 9