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10 August 2011Page 1 IGG Agenda 10 th August 2011 Minutes from Previous IGG Meeting10:30 – 10:35 Review of Action Items10:35 – 10:45 CER Update10:45 – 11:00 Gemserv Update11:00 – 11:15 MRSO Update11:15 – 11:30 Retail Market Design Service Update11:30 – 12:10 AOB12:10 – 12:20 Next Steps12:20 – 12:30
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10 August 2011Page 2 Minutes Minutes from IGG meeting – 29 th June 2011
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10 August 2011Page 3 IGG Action Items Updated IGG Action List issued in advance of meeting Actions closed since last IGG meeting: 9 IGG Actions carried forward: 4 Owner18 th May Suppliers RMDS2 MRSO ESBN1 Gemserv CER1 Total4
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10 August 2011Page 4 CER Update
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10 August 2011Page 5 Gemserv Update
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6 Retail Market Assurance Services for the Irish Electricity Market Niemesh Amin IGG 10 th August 2011 niemesh.amin@gemserv.com
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7 Assurance Activity Update Supplier Activity –One Self-Supplier has been approved –One Small Supplier is now approved to operate within the UMS segment –One Small Supplier has commenced market entry June MDU close out actions: –The post implementation questionnaire has been distributed - awaiting responses.
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8 Assurance Activity Update Product Updates –Review/drafting of the Assurance Strategy underway –IPT scenarios: Gap analysis Content updates in line with previous market releases –Suite of process documents being updated to enable easier identification of core information
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9 Questions & Discussion
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10 August 2011Page 10 MRSO Update Aileen O Connor 10 th August 2011
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Cumulative: Jan-July 2010292,569 Jan-July 2011246,835
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Cumulative: Jan-July 2010273,082 Jan-July 2011228,196
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13 COS In Progress 05/08/11 – 11,053 Reviewed Monthly Suppliers notified of individual switches outstanding and reason Switch outstanding for Energisation or Token Meter Removal will not time-out Contact Customer or submit cancellation 36 Switches held due to an existing Open Service Order 2010 1 Jan 11 1 Feb 11 1 Mar 11 2 Apr 11 0 May 11 7 June 11 44
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17 Objections – Erroneous Transfers
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10 August 2011Page 18 RMDS Update Retail Market Design Update Conor Garrigan, RMDS
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10 August 2011Page 19 IGG Action 732: Google Search Implement Google search tool for RMDS Website Improved Search results from Google RMDS have included documents from Calendar and Market Design Documents Calendar docs will be Max of 3 years/Min of 2 years, Updated monthly Help tip to search Market Design V9.0
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10 August 2011Page 20 New search results
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10 August 2011Page 21 Old search results
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10 August 2011Page 22 DR 1083 – CoS / Erroneous Transfer Supplier concerns around ET led to Working Group Guidelines developed by WG to be added to Supplementary Information on MPD 03 Interim manual solution New Supplier receives Objection to CoS New Supplier investigates Objection New Supplier cancels CoS or emails MRSO with reason for non Cancellation MRSO forwards reason for non Cancellation to Old Supplier Escalation by Old Supplier if non response or if CoS confirmed by Customer DR for Approval at today’s IGG meeting MRSO will keep correspondence and stats on Objections CER will monitor status of Objections process incl. Escalations
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10 August 2011Page 23 DR 1086 / WP 20 Debt Flagging June 2011 – CER published a proposed Decision, CER/11/106 - Customer Bad Debt in Electricity & Gas Markets Interim Debt Flagging solution for implementation by 1st Oct 2011 Manual Debt Flagging process – WP 20 Old Supplier receives 110 MM and performs threshold check on Customer Old Supplier emails MPRN to MRSO MRSO emails MPRN to New Supplier New Supplier decides to Continue or Cancel CoS Method of MPRN communication TBC – most likely by encrypted email DR for Approval at today’s IGG meeting MRSO will report on a monthly basis: # of MPRNs flagged as having a debt above the agreed thresholds # of Debt Notification Flags (ME) that resulted in a cancellation of CoS
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10 August 2011Page 24 New Code Change Request CCR 005 - Two new code values to be added to the existing set of Meter Category Codes. Reason for Code Change Request To accommodate the two types of keypad meters being installed as part of the interim prepayment solution outlined in Working Practice 0019. At today’s Meeting Approval for CCR 005 requested.
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10 August 2011Page 25 MCR 1002 V3.0 - Harmonisation Impact on ROI Background MCR1002 V2.0 (carrying HBL V2.0 ROI Elements only) was approved in June 2011 V3 carries the impacts on ROI Elements of all accumulated changes since HBL V2.0 V3 assumes the approval at HWG today of MCR1079 V3 (carrying HBL V2.1 Core Elements only) At today’s Meeting Approval for CCR 005 requested
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10 August 2011Page 26 IGG Meeting AOB
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10 August 2011Page 27 Next Steps Proposed Diary dates for IGG meetings in 2011: Wednesday 21.09.2011 Belfast Wednesday 02.11.2011 Dublin Proposed dates are on Calendar of Events on RMDS website
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10 August 2011Page 28 Next Steps Conference Calls: Thursday 01.09.2011 Thursday 13.10.2011 Proposed dates are on Calendar of Events on RMDS website Call details are as follows: Number: 01-6647602 PIN : 77640 Contingency number remains: 01-6647777 PIN: 80490
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10 August 2011Page 29 Thank You
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