1. Web Application Overview RISK REDUCTION OVERVIEW

2. 2 KnowledgebaseKnowledgebase Definition: A Knowledgebase is a centralized repository for information: - a public library - a database of related information about a particular subject In relation to information technology, a knowledge base is a machine-readable resource for the dissemination of information, generally online or with the capacity to be put online. An integral component of knowledge management systems, a knowledge base is used to optimize information collection, organization, and retrieval for an organization, or for the general public. A well-organized knowledge base can save an enterprise money by decreasing the amount of employee time spent trying to find information. As a customer relationship management tool, a knowledge base can give customers easy access to information that would otherwise require contact with an organization's staff; as a rule, this capacity should make the interaction simpler for both the customer and the organization. A knowledge base is not a static collection of information, but a dynamic resource that may itself have the capacity to learn, as part of an artificial intelligence expert system.

3. 3 KnowledgebaseKnowledgebase Risk User 1

4. 4 Knowledgebase - Contacts These controls are only Visible to KBase Administrators 2 3 Contact Names Here Contact Name Here 1

5. 5 Knowledgebase - Contacts 1 Contact Names Here 2 3

6. 6 Knowledgebase - Content 1 2 3

7. 7 Intervention Content - AWOLs 2 1

8. 8 View Web Link Content Clicking on Web Link takes users directly to the web site Containing the content. 4 5

9. 9 View Text Content 4

10. 10 View Text Attachments Clicking on “Download” allows users to Download or Open the File Attachment. (Sample Formats: DOC, PPT, PDF) 4 5

11. 11 View Contacts for AWOLS 4

12. Add Contact These controls are only Visible to KBase Administrators 1 2 3

13. Add Web Link Content 4 2 3 1

14. Add Text Content 1 2

15. Upload File to K-base 1 2 3 4

16. 16 ACSAP CONTACTS: Gary.Cunningham@conus.army.mil Tony.Carrington@conus.army.mil Carson.Phillips@conus.army.mil Kim.Nguyen@conus.army.mil QuestionsQuestions Don’t Risk Readiness !