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Published byJeffrey Gardner Modified over 9 years ago
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Inquiries
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Order Inquiries Where is my order? When will my backorder ship? Received my order, but it’s not what I ordered?
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Question Where is my order?
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Customer Order Summary Inquiry Customer Lookup
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Customer Order Summary Inquiry
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Resorting by Column Title
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Detail Order Inquiry
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Why do I have added cost?
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Charge Detail
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Viewing Multi-Releases
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Detail Release Inquiry -Release 001
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Shipping Data
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Tracking
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Question When will my backorder ship?
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Inventory Inquiry of Backordered Item -- Shows Purchase Orders/Due Dates
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Drill Down to PO Detail
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Question We received the wrong item?
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Detail Order Inquiry
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Select Invoiced Release
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Verify Items Shipped
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Accounts Receivable Questions How much do we owe? I do not see my check payment on my statement. How was it applied?
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CRM Call Summary
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CRM Call Detail
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Customer A/R
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AR Paid History
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Applied Payment
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Statement Re-Print
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Inventory/Purchase Order Questions How much do I have? Where is the product located? Is a specific lot in stock? Who did I sell product to? Who did I buy this product from? Did I order the product? Was product received?
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Question How much product do I have available?
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Stock Status Item Lookup
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Stock Status Results
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Stock Status Detailed Sales History
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Stock Status Receipt History
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Question Where is the product located?
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Stock Status Warehouse/Location Options
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Question Is this lot in stock?
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Lot Availability
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Question How do I track a specific lot of an item?
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Serial/Lot Transaction Inquiry Sales History
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Question Who did I sell product to?
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Drill Inquiries
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Drill Options
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Customers Who Bought Product
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Question What did I sell to this Customer?
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List of Products: select one, a range or all products
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Showing All Products
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What will a Customer pay for the item?
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Question Who did we buy this product from?
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Stock Status Vendors We Bought From
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Drill Down to Detail Purchase Order
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Stock Status Vendor Quotations
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Vendor Quotations on File
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Receipt History
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Customer Sales History
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Question Did I order the product?
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Inventory Inquiry
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PO Detail Due Date/Open Quantity
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Question Did we receive the product from the vendor?
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Vendor Purchase Orders
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All POs
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Detail Purchase Order
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Receiver Inquiry
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Detail Receiver Inquiry
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Executive Inquiry Capabilities Sales Inventory Warehouse Salesman
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Executive Inquiry
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Sales for the Month
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Inventory
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Operator Statistics
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How is our sales team doing?
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Thank You Questions and Answers?
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