1. Unit 15 Payment Handling Period 2 Vocational Education Hotel English

2. Words and Expressnions Listening 2 Dialogue 2 Role Play 2 Content

3. Warm-up 1. Lead in by reviewing the expressions learnt during the last period --- Waitress, bring me the bill, please? ---Here is your bill. ---How much is it all together? ---You can pay either in cash or with a credit card. ---Here’s the change for you. 2. Read and recite Dialogue 1.

4.  Listening 2  Listening and fill in the blanks.  Credit cards are convenient for_____ things now and paying later. Credit card companies are in business to make _____. Don’t forget that every time you use your credit card you are_____ money. You will pay a finance charge if you do not pay off your balance each _____. Listening

5. Keys: buying /money/ borrowing /month

6. Words and Expressions  add [æd] vt. 增加  balance ['bæləns] n. 平衡, 天平,  borrow [ ˈ b ɔ rəu, ˈ b ɔ ro ʊ ] vt.& vi. 借，借进  company [ ˈ k ʌ mpəni] n. 公司，商号  forget [fə ˈɡ et] vt. 忘记，忘却  receipt [ri ˈ si:t] n. 收据，发票  total [ ˈ təutəl] n. 总计，总数  finance charge [fai ˈ næns t ʃɑ :d ʒ ] 信贷费用

7. Lead-in by asking the question:  What is that in the picture?  (A Credit Card)

8. W=Waitress, G=Guest G: Waitress, can I have the bill, please? W: Yes, sir. Here you are. W: Thank you. I’d like to pay with a credit card. Is that OK? W: That will be fine, sir. G: Is the service included? Dialogue 2 Paying with credit card

9. （to be continued) W: Yes. A 10﹪ service charge has been added to the total. Would you sign here, please. (The guest signs.) G: Could you give me a receipt? W: Sure. Here it is. Thank you for coming. G: Thank you for your excellent service and the food is very nice.

10. Sentence Translation  --- Waiter, can I have the bill, please?  服务员,请开账单。  --- I’d like to pay with a credit card.  我想用信用卡支付。  --- Would you sign here，please?  请在这儿签上您的姓名好吗？  --- Could you give me a receipt?  给我一张付款收据好吗？  --- Thanks for your excellent service and the food was nice.  谢谢你优质的服务和可口的食品

11. Language Points  1.pay with a credit card 用信用卡支付  2.service charge服务费  3.add to:增添，增加，增进 The bad weather added to our difficulties． 恶劣的天气增加了我们的困难。  4.thank you for /thanks for + n./doing:多亏； 因…而感谢 1).Thank you for helping me./Thank you for your help.谢谢您的帮助

12. Role Play 2 A: I’d like to pay with a credit card. Is that OK? B:That will be fine./ Certainly, sir. A:Is the service included? B: Yes. A 10% / 15% service charge has been added to the total. A: Could you give me a receipt? B: Sure. Here it is.

13. Exercise  Match Column A 1. I’d like to pay 2. A 10% service charge has been 3.Thanks for your 4. How much is it 5. You are staying 6. May I have a look Column B A. added to the total B. excellent service C. in a nice hotel D. with credit card E. at your room card? F. all together?

14. Keys to the exercise: 1.------D 2.------A 3.------B 4.------F 5.------C 6.------E

15.  Recite dialogue 2 in unit 15  Copy new words and expressions. Summary & Homework

16. Thank you for your cooperation!