1. Business Letters

2. The heading gives the writer’s address and the date. A comma is placed between city and state. I It should be on the LEFT side. Heading

3. 401 South McQueen Road Chandler, AZ 85225 March 2, 2012

4. Inside Address The inside address gives the name and address of the person or company you are writing to. The inside address gives the name and address of the person or company you are writing to. If the person has a title, include that too. If the person has a title, include that too.

5. Dr. Robert Harris, Director Health Care Center P.O. Box 123 Drew, MS 38737

6. The salutation is always followed by a colon : : Salutation

7. Dear Sir or Madam: Dear Mr. Harris: To Whom It May Concern:

8. The body states the purpose of the letter. Facts are given in a brief, logical way. Make your message clear and brief. The Body

9. The formal closing is followed by a comma. Only the first word is capitalized. Closing

10. Sincerely, Thank you, Yours truly,

11. The writer’s name is typed four lines below the closing. Signature

12. Yours truly, Susan Jones Susan Jones Sincerely yours, Sincerely yours, Susan Jones Susan Jones Susan Jones

13. Call to Action States what action you would like your reader to take next States what action you would like your reader to take next Reinforces your request Reinforces your request At the end of the body of your letter At the end of the body of your letter Stated positively and politely (Your reader is more likely to respond favorably!) Stated positively and politely (Your reader is more likely to respond favorably!)