1. The IPPF Peer Health Coach Program Marc Yale – Certified Peer Health Coach, Advocacy Coordinator

2. We Make The Difference! “The value of a man resides in what he gives and not in what he is capable of receiving.” Albert Einstein

3. Why Peer Health Coaches? Build long-lasting relationships Affect future research, treatment protocols and future cures Improve quality of life Instill sense of control Provide confidence and hope!

4. What Peer Health Coaches Do “Listen” with a spirit of service Educate, communicate & elevate Set goals, step-by-step approach Recommend solutions Encourage & follow-up

5. Coach Selection & Screening Volunteer or Contracted Determine need & qualifications Application & Job Description Interview Provide Policies & Job Agreement

6. Peer Health Coach Training Certify on HIPPA regulations “Comprehensive Disease Profile” Provide video CRM training Coaching/Motivation training Offer monthly training seminars

7. Matching Coaches & Patients Geographical location Disease specific Experience with certain medications Age, gender or language Coaching experience

8. “Ask a Coach”

9. Working together to expand the visibility of skin disease