2. Maciej Muszkowski Updates from IT/OIS 2, Michał Kwiatek

3. Self-Service for personal mobile devices Community support webpages extended: iOS: https://ios.web.cern.ch/kioskhttps://ios.web.cern.ch/kiosk Android: https://android.web.cern.ch/kioskhttps://android.web.cern.ch/kiosk Curated list of useful: Applications Settings Links 3

4. MDM: managed iOS devices MDM – Mobile Device Management Remote management of your mobile device Inventory Applications Settings Lock, erase For details see: CAPPS #7, CAPPS #8, ITTFCAPPS #7CAPPS #8ITTF Delegated administration (not centrally managed), contact IT/OIS if you want to use 4

5. External contractor for iOS app Recent case: an iOS app developed by external contractor for a CERN team No time limit for software use … … but app signing certificate expired … … contractor demanded a lot of money for re-signing If you use external contractor, please ensure: CERN is the owner of the application Contractor uses CERN developer account This will make it easier for CERN IT to help you sign and distribute your application with no additional cost! 5

6. Legal hurdles On 6 June, Apple unilaterally modified Terms&Conditions for the iOS Developer Program and blocked our access to https://developer.apple.com until we accept the new terms.https://developer.apple.com  Previous such change of Ts&Cs by Apple took place less than two months earlier and CERN membership to this program has been paid for entire year… In cooperation with the CERN Legal Service, a solution was found and access unblocked on June 23. 6