1. Measure Phase Templates and Worksheets

2. Leading Indicators/Drivers
Input Measures
Customer Outcomes Measures
Supplier
Process
Customer
Leading Indicators/Drivers
Internal Process Outcomes Measures

3. Fishbone Diagram Measures Identification
Inputs
Complexity Issues
Customer Outcomes
Other
External Impacts
Process Outcomes

4. Check Sheet for Funnel Experiment
Reason category
Tally
Frequency 1 2 3 4 5 6 7 8 A B C D E F G H

5. Pareto Chart Proforma

6. Data Collection Sheet: The Funnel Experiment
Type the information directly into an Excel Worksheet to simplify calculations.
Drop
Value (X)
Drop
Value (X)
Total
Average

8. Sigma Level Calculation Worksheet
Select the process, unit and requirements:
Identify the process you want to evaluate?
What is the “thing” produced by the process?
What are the customer requirements for the thing?
Define what a “defect” is and the number of opportunities:
Possible defects:
How many defects could be found on a single unit?
Collect Data and Calculate DPMO
Collect end-of-process data.
No. of Units counted Total defects counted
Determine total opportunities in data collected:
Units counted X Opportunities/Unit = Total Opportunities
Calculate DPMO = (Defects/Total Opportunities) X 106 = DPMO
Convert to a Sigma Level using a conversion table.
Estimated Sigma Level =
(Process)
(Unit)

9. Data Collection Sheet: Attributes Datanp c np c
No.
No.
Total
Average

10. Sigma Conversion Table

11. Sample Size Selection – Daily Data
Daily Processing Quantity
Minimum Daily Sample Size

12. Sample Size Selection – Weekly Data
Weekly Processing Quantity
Minimum Weekly Sample Size