1. Business Across Cultures Week 1 Bill Curtis MA, MBA, MS

2. Intercultural Communication What is culture? What is culture? What is communication? What is communication? What is intercultural communication? What is intercultural communication?

3. Intercultural Communication What is culture? What is culture? Culture is defined as the shared patterns of behaviors and interactions, cognitive constructs, and affective understanding that are learned through a process of socialization. Culture is defined as the shared patterns of behaviors and interactions, cognitive constructs, and affective understanding that are learned through a process of socialization. --Center for Advanced Research on Language Acquisition (CARLA), University of Minnesota --Center for Advanced Research on Language Acquisition (CARLA), University of Minnesota

4. Intercultural Communication Cognitive constructs Cognitive constructs The mental process (patterns or ways) of acquiring knowledge through thought, experience, and the senses. The mental process (patterns or ways) of acquiring knowledge through thought, experience, and the senses. --Adapted from The American Heritage Dictionary, 4th edition (New York: A Delta Book, 2001) and AskOxford.com

5. Intercultural Communication Affective (affect) Affective (affect) Influenced by or resulting from the emotions Influenced by or resulting from the emotions --Adapted from The American Heritage Dictionary, 4th edition (New York: A Delta Book, 2001)

6. Intercultural Communication Communication Communication The means of sending or receiving information The means of sending or receiving information -- AskOxford.com

7. Communication: cognitive constructs - + = - + =

8. Communication: cognitive constructs 1 - 3 + 2 = 0 1 - 3 + 2 = 0

9. Communication: cognitive constructs - one - one + ten = two

10. Affective communication

11. Culture Culture is a filter/screen between the individual and the outside world Culture is a filter/screen between the individual and the outside world Culture tells us what to pay attention to Culture tells us what to pay attention to Culture tells us what to ignore Culture tells us what to ignore

12. Culture Do all individuals within a culture share the same behavior? Do all individuals within a culture share the same behavior? age age groups groups How do we acquire culture? How do we acquire culture? Does culture change? Does culture change? age age groups groups

13. Culture Culture Culture Ethnicity Ethnicity Nationality Nationality

14. International Students Homework: Read the article “A Celebration of Difference”, pages 12-20. Homework: Read the article “A Celebration of Difference”, pages 12-20. Define the following Define the following sojourner sojourner somatise somatise demoralising demoralising unanticipated bill unanticipated bill foreign student syndrome foreign student syndrome