1. Interview Design Four Focal States Connecticut, Indiana, North Carolina, Massachusetts Additional States Arizona, Utah, Washington State Interview Protocol Semi-structured questions Probes Interview Form

2. Logic Model

3. Child Eligible for Part C Child’s Family Child and Family Characteristics - ethnicity, culture and primary language of family - age of child and others in family -developmental needs of child -support needs of family -SES of family -family/child enrollment in programs -location Input Intermediate Outcome State Policies and Infrastructure -context -values -lead agency -funding -training -case loads -service delivery options Service Coordinator -values - background - training -years experience -skills Community Resources, Services and Supports -rural, suburban, urban -early childhood programs -early childhood learning opportunities -family support mechanisms -family /child services - financial infrastructure Output Service Coordination Model -type -finance -case loads -personnel standards Local Collaborative Practices -collaborative structures -personnel standards -team model relationships Service Coordinator Tasks - coordinate evaluations and assessments - IFSP -assist family with service providers -coordinate and monitor services -inform families on advocacy -coordinate medical and health -transitions Immediate Outcomes Children and families receive quality service Transitions are successful Families have the support, knowledge and tools to address their individual needs Families make informed decisions about services, resources and opportunities for their child Children and families receive appropriate supports and services that are coordinated, effective and individualized to their needs Long-term Outcomes Families acquire and/or maintain a quality of life to enhance their well being Families are able to meet the special needs of their child Children’s health and development are enhanced Agencies and professionals are coordinated Families are knowledgeable about the needs of their child

4. Long-term Outcomes Families acquire and/or maintain a quality of life to enhance their well being Families are able to meet the special needs of their child Children’s health and development are enhanced

5. Intermediate Outcomes Children and families receive appropriate supports and services that are coordinated, effective and individualized to their needs

6. Immediate Outcomes Children and families receive quality services Families are knowledgeable about the needs of their child Families make informed decisions about services, resources, and opportunities for their child Families have the support, knowledge, and tools to address their individual needs Agencies and professionals are coordinated Transitions are successful

7. Interview Practice Themes Providing families with information Assisting families with obtaining formal and informal supports Coordinating services Monitoring the provision of services Providing support and encouragement Giving suggestions to enhance child development Completing administrative duties Providing direct service to child Facilitating transition process Facilitating communication among team members Developing and reviewing IFSPs Ensuring family understanding of child development

8. Participatory: Providing information Ensuring understanding Formal and informal supports Relational: Providing support and encouragement Help giving Collaboration Administration Categories Communication among team members Collaborating with community organizations Administrative duties Professional development Development of Practice Categories

9. Service Coordinator Activities Coordinating the Performance of Evaluations and Assessments Facilitating and Participating in the Development, Review, & Evaluation of the IFSP Assisting the Family in Identifying Available Service Providers Coordinating and Monitoring the Delivery of Available Services Informing Families of Available Advocacy Services Coordinating with Medical & Health Providers Facilitating the Development of a Transition Plan

10. Inputs and Resources Administrative Inputs: Service delivery approach Supporting families Policies and procedures Personnel Data management system Finance General supervision

11. Service Coordinator Toolkits Translating research and ideology into practice

12. Service Coordinator ToolKit Embedded Within Each Activity: Outcomes Practice Themes: Specific Tasks Tips, Resources, Documents, Videos

13. For More Information UCEDD Web Site: http://www.uconnucedd.org/ Data Reports Newsletters Project Updates Articles Trainings