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Published byStephanie Paul Modified over 9 years ago
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1 Advantage Supply “Your Facility & Office Products Solution” Peter Bond Paul Watson Dawn Bryant Mark Sachnik January 20, 2004 1:30PM
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2 Advantage Supply “Your Facility & Office Products Solution” To develop and manage customized product solutions that provide cost savings and service improvement Objective
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3 Advantage Supply “Your Facility & Office Products Solution” Office Products Business Furniture Computer Accessories Business Machines Janitorial & Sanitation Safety Products Break Room Supplies Mailroom & Storage Products Product Line
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4 Advantage Supply “Your Facility & Office Products Solution” Customer Satisfaction Quality Value Service Customer Requirements
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5 Advantage Supply “Your Facility & Office Products Solution” QUALITY 100% Product Satisfaction Customized Pricing Matrix Full Time On-Site Representation Key Performance Indicators
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6 Advantage Supply “Your Facility & Office Products Solution” VALUE HUB Certified & Locally Woman Owned On-Line Order Entry (24/7) Free Next-Day Delivery (On all UPSable items) PCP Card / Credit Card Services Key Performance Indicators
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7 Advantage Supply “Your Facility & Office Products Solution” SERVICE Fill Rate – 96.2% (Stock On Hand) Line Items – 35,000 SKU’s Quality – 99.6% (Over, Short & Damage) On-Time – 99.9% (Delivery Performance) * Annual Average for 2003 Key Performance Indicators
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8 Advantage Supply “Your Facility & Office Products Solution” Real-Time Electronic Transmission Order Entry Audit / Verification Automated Distribution Center 24/5 Order Selection Process Out-Bound Audit / Verification Pre-Load Audit / Verification Next-Day Delivery Order Tack-n-Trace Capabilities In-Process Data Reports Operations
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9 Advantage Supply “Your Facility & Office Products Solution” Value HUB Certified On-Line Order Next-Day Delivery PCP Processing PCP Processing Service 35,000 Items Fill Rate Customer Service On-Time On-Time Quality Quality QualitySatisfactionPricing Representation Our Strengths
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10 Advantage Supply “Your Facility & Office Products Solution” Carol Bane, President Kevin Kirkpatrick, CFO Russ Tapp, Key Account Mgr. Management Team
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11 Advantage Supply “Your Facility & Office Products Solution” End User Contact Approval Test Our Service Capabilities Back-Up Support to Existing Provider Evaluate 3 Months of Performance Next Steps
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