1. Welcome to the Mental Health Safety Thermometer Testers’ WebEx 11/09/14 We will begin shortly

2. Agenda Welcome and Introductions Data Overview Testing Feedback Dashboards Collection Tool V14 Review Measures Discussion Upcoming Dates (Testing Calendar) AOB

3. Data Overview August Test 1420 responses 2 new organisations Overall 5067 Responses 22 participating organisations

4. Testing Feedback August The denominator for each of these charts is all feedback received.

5. The numbers across the horizontal axis relate to how easy collection/submission processes were; ‘1’ = hardest – ’10’ = easiest’

6. Free Text Feedback Have to add same information at the beginning of all surveys, have no way to review the surveys you have input to ensure no duplication or errors, when answer no to Q12 have no N/A tick box for next Question regarding level of harm.

7. Mental Health Safety Thermometer Inpatient Dashboard Total Submissions: 3737

8. Mental Health Safety Thermometer Community Dashboard Total Submissions: 1330

9. Version 14 Collection Tool Review

10. Measures Discussion Community Patients surveyed - 417 Concerns not taken seriously – 0 Concerns taken seriously - 28 Community Patients surveyed - 417 Concerns not taken seriously – 2 Concerns taken seriously - 24

11. Upcoming Dates Collection Date – 24 th September Submission Deadline – 1 st October Testers WebEx – 9 th October Collection link – www.surveymonkey.com/s/mentalhealthST www.surveymonkey.com/s/mentalhealthST

12. AOB and Questions