1. Lesson 2- Classification of Products

2. Objectives: Distinguish between goods and services. Describe the difference between a customer and a consumer. Identify consumer products and industrial products.

3. Goods and Services Good- A product you can touch Service- A product you cannot touch An interior designer giving advice to customers is a service. Or she can sell them items like carpet, paint, or furnishings. These are goods.

4. Customers and Consumers Customer, not ConsumerCustomerCustomer and Consumer wants needs Customers Consumers buy products use products

5. Consumer Products

6. Business to Business Products (B2B) Business-to-business (B2B) products are sold to businesses in order to make other products, resell, or use in their operations. raw materials, component parts, process materials, equipment, supplies and business services.

7. Lesson 2- Classification of Products Summary: Distinguish between goods and services. Describe the difference between a customer and a consumer. Identify consumer products and industrial products.