1. Secure and Reliable Messaging for an Academic Setting Bert DeSimone Communications Director for Enterprise Information Technology Services

2. Campus Overview  America’s oldest state-chartered university  Founded in 1785 and located in Athens, Georgia  45,000 students, faculty, and staff relied on homegrown, campus-wide email known as “Arches”

3. Customer Challenges  Homegrown email solution unreliable  Required significant ongoing maintenance and expensive hardware investments  Lacked flexibility to add new messaging services  University needed solution that could scale to 100,000 users

4. Arriving at a Solution  Committee formed consisting of several directors of IT to identify issues, alternatives, and make recommendations  Process involved discussions with several consultants, rigorous testing, and input from campus focus group  Evaluated proposals from number of suppliers

5. Arriving at a Solution Cont.  Narrowed search to two solutions  Mirapoint unanimous recommendation of committee  “Simply no room in this environment for legacy email system. Mirapoint was the only choice.”  Process Documentation: http://www.eits.uga.edu/eval

6. Implementing the Solution  Deployed Mirapoint Message Servers to deliver POP and IMAP services for desktop users and Webmail for mobile users  Implemented Mirapoint web-based group calendar and address book for online collaboration (calendar still under evaluation)  Deployed Mirapoint RazorGate email security solution to secure incoming email traffic and guard against spam, virus, and hacker attacks

7. Role of the Newman Group  Experienced implementation partner  Management of migration process (no trivial process)  Negotiation and liaison with Mirapoint  Continued role with support, upgrades, and other issues that arise

8. Current Configuration/Services  Two-tier configuration  Front End: 5 Message Directors/RazorGates on (support IMAP, POP, Virus protection, Spam detection)  Back End: 3 Message Servers (where mail is stored)  Small (1/1) development environment

9. Mirapoint Success Story  Mirapoint delivered a reliable, secure, and scalable solution for the University's 45,000 email users  Solution is both cost-effective and easy to manage  Provides flexibility to expand and enhance features