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HCL Technologies Ltd. Confidential, 2009 1 Sales Office HCL Technologies Brazil Ltda. Edifício Atrium I, Rua do Rócio, 220, Conjunto 52 Vila Olímpia São Paulo - 04552-903 - Brasil Brazil Global de Delivery Center (GDC) HCL Located in the Technological Park of Unisinos, Sao Leopoldo, Rio Grande do Sul Partnership with the University Unisinos (3rd Largest Private University in Brazil) to Talent Acquisition Capacity for over 200 Employees Major Expansion in Progress Strong Management Team / Support Services to provide Customer Network connectivity to other locations HCL Engine Total Support and Workflows on site Supply Business Home / Nearshore HCL Brazil
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HCL Technologies Ltd. Confidential, 2009 2 Oracle Customers in Brazil New modules implementation Mapping process and UPK implementation Fiscal Solution Implementation One of the biggest Fashion retailer in Brazil we have the ASM for EBS and Retek. Second biggest retailer from Brazil ASM for EBS and Retek we work with ASM and Roll-out Project New modules implementation and roll-out ASM Support and Development of extensions for the application New modules implementation, Hosting and ASM Mapping process and Siebel implementation
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HCL Technologies Ltd. Confidential, 2010 3 Brazilian Customers Global Clientes Local Clientes LATAM Infra Assets Supported Remotely *
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HCL Technologies Ltd. Confidential, 2010 4 Energia Sustentável do Brasil Customer Based in Brazil, Energia Sustentável is responsible to build and manage the third biggest Hydroeletrical plant in Brazil. Planned to be ready by 2012 this plant will generate more than US$ 1.5 Billion per year in revenue. New Oracle E-Business suite modules implementation such as Projects, procurement, Fixed Assets, Cash Management and Account Receivables Small projects such as reports, customs Full Oracle E –Business Suite capabilities 5 Servers 2 Quad core Processors Intel E5504 Xeon, 2.0GHz; 32 GB DDR-3; 1Storage Dell PowerVault MD3000i 1 Switch Dell 2824 24/7 monitoring Firewall Backup and Restore Advantage HCL Won against international players such as Oracle and local players such as Ninecon, GPTI, F2C 3Multiple Year contract Transition with Zero Business disruption, On time and within Budget Consolidated all Oracle related services in HCL Achievements Full Technical support, database, application server and Hardware Remote 24/7 Functional and Technical Support for all Oracle E-Business Suite R12 Modules 1 Hour SLA agreement for severity 1 tickets Service desk management tool provided by HCL Functional and technical support for legacy systems One stop shop Flexibility and Transparent approach to engagement governance Local E-Business Suite Knowledge Strong experience in Release 12 SLA offered to client more aggressive than competitors New Projects ASM Hosting CASE STUDY
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