1. energy efficiency and reliability First year project By AB Goh 15 January 2011

2. energy efficiency and reliability Presentation titleDD.MM.YYYY2 TITLE Applying twin forces; ROFO model and KNOWLEDGE COMPETENCY to close the gap – Why Quality and Productivity tasks are not successfully executed and on- time.

3. energy efficiency and reliability Presentation titleDD.MM.YYYY3 APPLICATION OF F1 AND F2 FORCES TO CLOSE THE GAP FIG. 4.0-2 GAP GAP CLOSED F1-LACK OF KNOWLEDGE F2-NO OWNERSHIP OF TOTAL PROCESS F1 AND F2 FULFILLED The gap – productivity and quality tasks are not executed successfully and on- time

4. energy efficiency and reliability Presentation titleDD.MM.YYYY4 SURVEY QUESTIONS AND INTERVIEW 1.SURVEY QUESTIONS.docSURVEY QUESTIONS.doc 2.Interview on Willingness and ability.pptInterview on Willingness and ability.ppt

5. energy efficiency and reliability Presentation titleDD.MM.YYYY5 Sitting with Nellie Competency - based Problem central Action Learning Training Procedure Knowledge management Top managers Middle managers professionals Supervisors/ technicians Production workers Auxillary workers Competency levels 1&2 compentency levels 3 compentency levels 4 compentency levels 5 Fig. 6c-1 Competency level 6 Learning behavior theories Competency levels Learning systems Categories of knowledge workers

6. energy efficiency and reliability Presentation titleDD.MM.YYYY6 Knowledge management Action learning Problem central Training procedure Competency based Sitting with Nellie Professionals Production workers technicians Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 Knowledge competency F1 Fig.7.2b

7. energy efficiency and reliability Presentation titleDD.MM.YYYY7 RESPONSIBILTY ON- TIME CORRECTIVE ACTION FOCUS OWNERSHIP Ownership of total process F2 RR R F O R O

8. energy efficiency and reliability Presentation titleDD.MM.YYYY8 Knowledge management Action learning Problem central Training procedure Competency based Sitting with Nellie Professionals Supervisors and technicians Production workers Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 R R O F O Execution of Lean Six – sigma Strategy gap learning behaviour F1 F2 Gap closed

9. energy efficiency and reliability Presentation titleDD.MM.YYYY9 Lean sigma control measure analysis define improve ment 7 waste removal 5S Value stream mapping Visual control Kanban pull 0ne piece flow SPC Hypothesi s/ ANOVA Takt time

10. energy efficiency and reliability Presentation titleDD.MM.YYYY10 Knowledge management Action learning Problem central Training procedure Competency based Sitting with Nellie Professionals Supervisors and technicians Production workers Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 R R O F O Execution of Lean Six – sigma Strategy gap learning behaviour F1 F2 Gap closed

11. energy efficiency and reliability Presentation titleDD.MM.YYYY11 Knowledge management Training procedure Sitting with Nellie Professionals Supervisors and technicians Production workers Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 R R O F O learning behaviour F1 F2 Lean sigma control measure analysis define improve ment 7 waste removal 5S Value stream mapping Visual control Kanban pull 0ne piece flow SPC Hypothesi s/ ANOVA Takt time

12. energy efficiency and reliability Presentation titleDD.MM.YYYY12 Thank you very much for your attention. Any questions?