1. 1/16 Always Surpassing Customers Expectations DID Features

2. 2/16 Always Surpassing Customers Expectations Contents  DID General Description  DID Flow Chart  DID Digit Conversion  DID Destination  CLI Presentation  Send CLI  Display CLI  Message Wait with CLI

3. 3/16 Always Surpassing Customers Expectations 1. DID Flow Chart  DID Call Flow TYPE_2 Ring to Matched extension DID DGT CONV Type? TYPE_1 TYPE_0 DID DGT Conversion Ring to Matched extension Search Flexible DID Table (000~999) DID DGT RCV NO. PGM 143-4 PGM 146-5 PGM 146-6 PGM 231 DID Call Ring to Valid Destination DID DGT RCV NO. DID DGT Conversion

4. 4/16 Always Surpassing Customers Expectations 4 2. DID Digit Conversion There are three conversion types supported to promote efficiency of conversion in accordance with the DID numbering; (PGM143 - F4) Type 0 : Incoming DID digits are converted with Digit Conversion Mask. The result is final DID destination number. Type 1 : The incoming DID digit is the destination number. No conversion. Type 2 : With a result of DID conversion TYPE 0, find the final destination from flexible DID table conversion of ADMIN PGM 231.  Digit Conversion Type

5. 5/16 Always Surpassing Customers Expectations DID DGT MASK #1** BACK DELETE SAVE DID Digit Mask Digit Conversion Mask. (PGM 146 – F6) # : Remove * : Don’t change 1~9 : Convert to digit e.g) PX Sends ‘1234’ Mask : # 7** Result : 734 DID DGT RCV_NO RCV_NO : 4 ( 2 - 4 ) BACK DELETE SAVE DID Digit RCV No Received Digit number. (PGM 146 – F5) 2. DID Digit Conversion  Digit Conversion Type 0

6. 6/16 Always Surpassing Customers Expectations 2001 2000 2010 PSTN 1. Check if DID Digit Receive number is set to 4 at ADMIN 146. 2. Set DID Conversion Type as 2 (using Flexible DID Table) at ADMIN 143 – FLEX 4. 3. Program Flexible DID Table as below at ADMIN 231. PGM 231 FLEX DID CONV TABLE (000-999) NIGHTWEEKEND NIGHTWEEKEND... NIGHTWEEKEND NIGHTWEEKEND DAY... DAY DID NAME... DID NAME 000 001 998 999 FLEX DID CONV TABLE : available 1000 sheets, & all sheets have contents. RESULT OF TYPE 0 CONVERSION FLEXIBLE DID CNV_TBL NO DAY OR NIGHT DEST OF INDICATED TBL NO. FINAL DESTINATION DESTINATION TYPE 1. Station 2. Hunt Group 3. VMIB 4. VMIB + Drop 5. System Speed Code 6. Internal Paging 7. External Paging 8. INT/EXT/All Paging 9. NET Station 10.Conference Room 11.Station Voice Mail Box 000DAY : STA 100NIGHTWEEKEND 001DAY : Hunt 620NIGHTWEEKEND :::: 010DAY : STA 129NIGHTWEEKEND ADMIN 231 FLEX DID CONVERSION TABLE 2. DID Digit Conversion  Digit Conversion Type 2 Hunt 620 100 101 129 102

7. 7/16 Always Surpassing Customers Expectations 100 101 129 DID TYPE : 0 (PGM 143-BTN 4) DID RCV_NO : 4 (PGM 146-BTN 5) DGT_MASK : #1** (PGM 146-BTN 6) 8502600 8502629 ~ 2. DID Digit Conversion  Example PSTN 2600 2629 ~

8. 8/16 Always Surpassing Customers Expectations 3. DID Destination BUSY / ERROR / NO ANS Destination can be set at PGM167-F1~F3. - Tone( : Send Tone & Disconnect ) - ATD ( : Follow Ring Asg or Transfer call to ATD) - Hunt Grp DID DISA DEST PRESS FLEX_KEY(1-7) BACK DELETE SAVE  DID/DISA Destination Voice Prompt usage can be set at PGM167-F4. VMIB PROMPT USAGE PRESS FLEX_KEY(1-5) BACK DELETE SAVE  DID/DISA Destination Voice Prompt

9. 9/16 Always Surpassing Customers Expectations 4. CLI Presentation Station CLIP Display (ON/OFF): PGM 114 - F 1 Station COLP Display (ON/OFF): PGM 114 - F 2 Station CLIR (ON/OFF) : PGM 114 – F14 Station COLR (ON/OFF) : PGM 114 – F15 CO CLIP Table Index: PGM 143 - BTN 2 CO Type of calling number: PGM 143 - BTN 3 COLP Table : PGM 201  CLIP : decides to display caller’s CLI or not when a station receives an incoming call.  COLP : decides to display called party’s CLI or not when a station makes an outgoing call.  CLIR : inform to PX that this station doesn’t want to send CLI to called party when it makes an outgoing call.  COLR : inform to PX that this station doesn’t want to send CLI to calling party when receiving an incoming call.  PROGRAM

10. 10/16 Always Surpassing Customers Expectations PGM143 BTN3 : CO line Base - Select the type of number PGM143 BTN2 : CO line Base - Select CO line for using number 0(Unknown) 1(International) 2(National) 3(Not Used) 4(Subscriber) Not Assigned 00~49(Index of PGM201) 50(PGM114 BTN5.) PGM114 BTN5 : Station Base - Select extension or CO ATD number 1(CO ATD : PGM200-BTN2) 0(Extension : PGM114-BTN12) 5. Send CLI  Basic Sequence  Default

11. 11/16 Always Surpassing Customers Expectations - Call Type setting is used when making station CLI. - Call Type is set at PGM 143 – F3 (CO Base) INTERNALTIONAL: A(90)+B(216)+C(474)+D(2200)  902164742200 NATIONAL: B(216)+C(474)+D(2200)  2164742200 SUBSCRIBER: C(474)+D(2200)  4742200 UNKNOWN: D(2200)  2200 INTERNATIONALNATIONALSUBSCRIBERUNKNOWN A. Nation Code Example) 82 PGM100 BTN1 B. My Area Code Example) 216 C. COLP Table Example) 474 D. EXT or CO ATD Ex) EXT 2200 PGM200 BTN9 PGM201 PGM114 BTN5 PGM143 BTN3 5. Send CLI  Call Type

12. 12/16 Always Surpassing Customers Expectations 5. Send CLI 04313283100 Area Code BIN 01 of PGM201 Station Number Called party  Example PGM143 BTN3 – 2 (National) PGM200 BTN9 – 0431 (My Area Code) PGM143 BTN2 – 01 (Index 01 of PGM201) PGM201 ENTRY01 - “3283” Station 100 Station 101 PSTN

13. 13/16 Always Surpassing Customers Expectations PGM114 BTN1 If CLI number is matched with speed number, the saved speed bin name is displayed. If CLI is not matched or if there’s no name registered, only CLI number is displayed. PGM114 BTN11 6. Display CLI  CLI Name Display : Station CLIP Display (ON/OFF) : Station CLI Name Display (ON/OFF)

14. 14/16 Always Surpassing Customers Expectations 6. Display CLI  CLI Modification Flow Incoming CLI number My Area Code : If matched, remove the area code CLI Name Display Display CLI & Name Display CLI No Yes CLIP Display No No CLI Yes CLI Matches with speed number Yes No Display CLI PGM200-F9 PGM114-F1 PGM114-F11

15. 15/16 Always Surpassing Customers Expectations CLI : 04318502824 6. Display CLI  CLI Modification Example 100 MY AREA CODE (PGM200 F9) : 0431 CLIP DISPLAY (PGM114 F1) : ON CLI NAME DISPLAY(PGM114 F11) : ON 8502824 LGNORTEL If speed 001 is (8502824 - LGNORTEL) 8502824 If speed not matched PSTN

16. 16/16 Always Surpassing Customers Expectations 7. Message waiting with CLI When a DISA/DID call through DID line is received, the caller’s number is displayed on the LCD of the called party. If the caller hangs up the call before answered by the called party or attendant, the CLI number will be left into the original called party. Station CLI MSG WAIT: PGM114 - F4(default : OFF)  When a DID CO Call is incoming, 1. The phone number(CLI) is displayed on the LCD of ringing station. 2. If it is not answered, the CLI is left on the LCD and LED of CALLBK btn starts to flashing.  To answer the message 1. Press the [CALLBK] button 2. Press the [HOLD/SAVE] button and press [ANSWER] button.  To delete 1. Press the [SELECT] button 2. Press the [DEL CUR] button MSG: CLI(1) PICKUP CONF REDIAL  Description  Operation  Program 12341000 30/11 09:30 CNT:01 BACK SELECT> ANSWER