2. A firm’s “vulnerability” can be viewed as a combination of the likelihood of a disruption and its potential severity. Vulnerability can be caused by:  Competitive environment  Supply chains  One supplier  Intentional attacks  Accidents  Natural disruptions

3. Reducing a company’s vulnerability to disruption includes:  Increasing security.  Increasing the participation of all employees in security efforts.

4.  The Spreading Impact of an Extinguished Fire  Nokia Responds to Potential Disruption  Ericsson Waits for Parts  End Result

6. The essence of resilience is the containment of disruption and recovery from it: There are some things that create resilient inside the interprises: Culture The right corporate culture – a shared passion to be successful – is a crucial ingredient in creating resilient enterprises.

10. Organizing for Action Assesing the vulnerabilities Reducing the likelihood of disruptioin Collaborating for security Building in redundancies Designing Resilient Supply Chanis Investing in Training and culture.

11. The Resilient Enterprise