1. LOGO www.yeastar.com Yeastar Technology Co., Ltd. Enterprise Communication

2. Yeastar – IP PBX Embedded Hybrid IP-PBX

3. MyPBX Technical Training Introduction 1 Advanced settings 3 Basic settings 2 Solution 4

4. MyPBX quick start guide

5. Basic settings of MyPBX 2.1 Warming up 2.2 Logical configuration steps in WEB GUI 2.2.1 Network & System settings 2.2.2 Extensions 2.2.3 Trunks 2.2.4 Outbound Calls 2.2.5 Inbound Calls 2.2.6 Other settings 2.2.7 Security

6. 2.1 Warming up – Part 1  Unpack your MyPBX – don’t power on  Unscrew the case of the MyPBX and insert the module cards according to your requirements Attention: Please ensure that the pins are aligned and the module is inserted correctly. Please check the ‘MyPBX Operation Instructions’ on the next page. Basic settings – Warming up

7. Introduction– Operation Instructions

9. Let’s see how to connect Switch, IP phones, router and MyPBX in a same network. Basic settings – Warming up

10. 2.1 Warming up – Part 2 Power on your Laptop/PC and log in Set the Nic (Ethernet Port) of your Laptop/PC to match the telephone system subnet. Example: Set the Nic IP Address to 192.168.5.XXX and set the Subnet Mask to 255.255.255.0 Turn on the MyPBX and wait until system initialized correctly, which will cost few minutes. Once the RUN LED flickers in green light, then it means the system is working normally. Open your browser and go to http://192.168.5.150http://192.168.5.150 Basic settings - Warming up

11. Login web GUI and change a new IP address Factory default IP address: 192.168.5.150 Default username: admin Password: password Basic settings - Warming up

12. Basic Settings - Logical steps 2.2 Logical steps – Overview

13. Basic Settings – System & Network Step 1 Change a new IP address for MyPBX Step 2 Change Date and Time for MyPBX Step 3 Change a new password for the web GUI Step 4 Download the system prompts for MyPBX 2.2.1 System and network setting

14. 2.2.1 Step 1 Change a new IP address for MyPBX Basic Settings – System & Network

15. 2.2.1 Step 2 Change Date and Time Basic Settings – System & Network

16. 2.2.1 Step 3 Change a new password for the web GUI Basic Settings – System & Network

17. 2.2.1 Step 4 Download the system prompts for MyPBX Basic Settings – System & Network

18. 2.2.2 Extensions Step 5 Change the extension preferences Step 6 Setup analog and SIP extensions Step 7 To quick configure the IP phones through phone provisioning Basic Settings – Extensions

19. 2.2.2 Step 5 Change the extension preferences Basic Settings – Extensions

20. 2.2.2 Step 6 Setup FXS and SIP extensions Basic Settings – Extensions

21. 2.2.2 Step 7 To quick configure quantity IP phones through phone provisioning Basic Settings – Extensions

22. Basic Settings - SIP extension Register SIP extension - Manually

23. Basic Settings – SIP extension

24. 2.2.3 Trunks - Step 8 Setup various kinds of trunks Basic Settings – Trunks

25. Configure PSTN trunk

26. Basic Settings – Trunks Configure E1/T1 trunk

27. Configure ISDN BRI trunk Basic Settings – Trunks

28. Configure GSM trunk

29. Configure SIP trunk Basic Settings – Trunks

30. 2.2.4 Outbound route - Step 9 Setup outbound routes Basic Settings – Outbound Route

31. phone number To match pattern Check the next route Transform digits Send to destination trunk Yes No Input numbers – The numbers dialed through phones Pattern - Special characters have special meanings Transform digits – Copy from input / Remove / Insert digits Send to destinations - Send to different trunks / branch offices Basic Settings – Outbound Route

32. Dial Pattern examples Dial pattern will match from the beginning to the last one We can choose different trunks for different calls For 911, we can choose PSTN For Local 7 digits calls, we might choose BRI or GSM For Long Distance calls, we can choose VoIP trunk X : Any Digit from 0-9 Z : Any Digit from 1-9 N : Any Digit from 2-9 [12345-9] : Any digits in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The ‘.’ character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself. Basic Settings – Outbound Route

33. Basic Settings – Incoming Calls 2.2.5 Incoming calls Step 10 Setup business hours Step 11 Upload or customize prompts Step 12 Setup IVR Step 13 Setup call queue Step 14 Setup ring groups Step 15 Setup DISA Step 16 Setup conferences Step 17 Setup inbound routes

34. 2.2.5 Incoming call - Step 10 Setup business hours Basic Settings – Incoming Calls

35. 2.2.5 Incoming call - Step 11 Upload or record prompts Basic Settings – Incoming Calls

36. 2.2.5 Incoming call - Step 12 Setup IVR Play IVR prompt and wait for key Key Press? Reach Repeat count? Wait for Key time out Valid key? Time out destination Key event destination Invalid destination Yes No Basic Settings – Incoming Calls

37. 2.2.5 Incoming call - Step 13 Setup call queue Basic Settings – Incoming Calls

38. 2.2.5 Incoming call - Step 14 Setup ring groups

39. Basic Usage – Logical Steps 2.2.5 Incoming call - Step 15 Setup DISA

40. 2.2.5 Incoming call - Step 16 Setup Conference Basic Settings – Incoming Calls

41. 2.2.5 Incoming call - Step 17 Setup inbound routes Basic Settings – Incoming Calls

42. 2.2.5 Incoming call - Step 17 Setup inbound routes Input Match Resource? Match caller ID / DID Yes Mobility extension Match business hours Give Dial Tone Go to configured destination Yes No Match holiday Go to holiday destination Yes Go to non-office destination Check Next rules No Basic Settings – Incoming Calls Yes

43. Caller 501 502 503 504505 Phone Number: 13806048464 E1 5503301 5503302 5503303 5503304 5503305 5503306 5503307 5503308 5503309 Basic Settings – DID

44. 2.2.6 Other settings Step 18 Setup feature codes Step 19 Setup SIP settings Step 20 Setup voicemail Step 21 Setup music on hold Basic Settings – Others

45. 2.2.6 Other settings – Step 18 Setup feature codes Basic Settings – Others # + Ext.Leave voice message *1One touch record *2Read voice message *02Voicemail Main Menu *3Attended transfer *03Blind transfer *4Pick up the call *04Pick up a specific extension *5Intercom *6Parking call *70Reset to defaults Note: When reset to defaults, the call forward default value will be 1) Always forward: Disable 2) Busy forward to voice mail: Enable 3) No answer forward to voice mail: Enable 4) Do not disturb: Disable *71Enable always forward *071Disable always forward *72Enable busy forward *072Disable busy forward *73Enable no answer forward *073Disable no answer forward *74Forward to number(*74+phone number) e.g.: *74501, it will forward the call to extension 501. *074Forward to Voicemail *75Enable do not disturb *075Disable do not disturb

46. Basic Settings – Others 2.2.6 Other settings – Step 18 Setup feature codes

47. 2.2.6 Other settings – Step 19 Setup SIP settings Basic Settings – Others

48. 2.2.6 Other settings – Step 19 Setup SIP settings Basic Settings – Others

49. 2.2.6 Other settings – Step 19 Setup SIP settings Basic Settings – Others

50. 2.2.6 Other settings – Step 20 Setup voicemail Basic Settings – Others

51. 2.2.6 Other settings – Step 21 Setup music on hold Basic Settings – Others

52. 2.2.7 Security Step 22 Setup IP restriction on extensions page Step 23 Firewall settings Step 24 Backup and Restore Basic Settings – Security

53. 2.2.7 Security- Step 22 Enable IP Restriction for extensions Basic Settings – Security For local extensions For remote extensions

54. Hacker Firewall Sip attack packets Basic Settings – Security 2.2.7 Security– Step 23 Firewall & Blacklist are available Our MyPBX can detect that huge amount SIP packets in short time is an abnormal for a SIP station. MyPBX will add the IP address of the host, which send too many SIP packets in a very short time, into blacklist automatically. Once the IP being added into blacklist, the host will not be able to send any packets to MyPBX unless the administrator deletes the IP from blacklist manually. The normal SIP packets speed can be defined on IP blacklist rule section. Sometimes, when the IP phone subscribe a lot BLF status on their phone, the operator's IP phone for example, it will send a lot SIP packets as well. Then MyPBX might add the normal SIP extension into blacklist by mistake as well. Therefore we need to define white list by adding common rules to accept trusted network/hosts.

55. 2.2.7 Security- Step 23 Firewall configurations Basic Settings – Security

56. 2.2.7 Security– Step 24 Backup and restore Basic Settings – Security

57. General Limitations General Limitations of MyPBX General limitations

58. MyPBX Technical Training Introduction 1 Advanced settings 3 Basic settings 2 Solution 4

59. Advanced Settings – Call control 3.1 Call control – Option 1 Only the selected extension can dial out

60. 3.1 Call control – Option 2 Setup a password for the outbound route Advanced Settings – Call control

61. 3.1 Call control – Option 3 Setup PIN user for the outbound route Advanced Settings – Call control

62. Advanced Settings – Call recording 3.2 Call Recording – only available in MyPBX Enterprise Note that you need a hard disk installed in MyPBX before you can enable the call recording feature. Below are suggested hard disk: (Seagate)500G ST9500325AS 5400RPM 8MB SATAII interface laptop hard-disk (Seagate)500G ST9500420AS 7200RPM 16MB SATAII interface laptop hard-disk (Seagate)320G ST9320325AS 5400RPM 8MB SATAII interface laptop hard-disk

63. Advanced Settings – Call recording 3.2 MyPBX Enterprise- Recording Interface for administrator

64. 3.2 MyPBX Enterprise- Recording Interface for extension users Advanced Settings – Recording

65. 3.3 Update firmware in MyPBX through two ways: HTTP & TFTP Advanced Settings – Firmware Upgrade

66. Advanced Settings – Auto Provision Get configurations files from MyPBX 3.4 MyPBX act as an Auto Provision server

67. Advanced Settings – Call through Outlook 3.5 Call out through Outlook contacts

68. Task – Establish a small network

69. MyPBX Technical Training Introduction 1 Advanced settings 3 Basic settings 2 Solution 4

70. Solutions– Remote extension 4.1 Remote working solution

71. 4.2 Remote office solution Solutions– Remote office

72. Solutions– Traditional PABX 4.3 Connect MyPBX with traditional PABX You may note that we can connect using BRI or PRI channels as well

73. Solutions – Skype Connect 4.4 Connect MyPBX to Skype world