2. The number of shareholders voting is lower than in 2011

3. While the percentage of issued capital voted has increased for companies in the ASX200, the total volume of proxy votes has decreased significantly

4. Nearly one quarter of issued capital is voted using Intermediary Online

5. The percentage of issued capital voted is greater for companies who use direct voting

6. ‘Two strikes’ rule continues to impact AGM season Fifty-three companies have received a strike so far this season With more than 600 meetings remaining for the year, the number of strikes is on track to pass last year’s total of 108 Nine of 108 companies have received a second strike Three companies are facing a spill of their board Source: Australian Financial Review, 26 November 2012

7. One quarter of shareholders elect to receive their investor communications electronically

8. Self service transactions have plateaued since 2010

9. Over 6% of shareholders who vote online choose to use a mobile device to cast their vote when given the option Asciano AMP Arrium Beach Energy BHP Billiton Computershare Elders Flight Centre IAG Myer NIB Transurban Woolworths

10. Now your shareholders mail is available online in one secure, convenient location

11. It’s easy to switch this channel on for shareholders Computershare Data Paper or Email or Digital? Limited Consumer Data Match Process Paper Mail Production Physical Mail Box Digital Digital Mailbox Digital Processing Secure Archive Issuer Digital PostConsumer Broadcast Service Email 

12. QUESTIONS